Front of House Supervisor

Job Overview:

We are seeking a friendly and attentive Front-of-House Supervisor to join our team at Sam's Taproom!

Sam’s Tap Room & Kitchen is a public bar and restaurant attached to Red Lodge Ales Brewing Company. Serving beer every day from 11 AM—10 PM and food from 11 AM-9 PM. Sam’s offers casual dining in a unique and friendly atmosphere.

Duties:

-Employs fair practices interacting with team members to instill team effort and good workplace morale

-Responsible for inventories, assisting with ordering and supply tracking.

-Works together with other supervisors to ensure proper scheduling, and assure adequate staffing through management of personnel requests such as call-ins and requested time off

-Trains employees to fulfill department goals in specific jobs and maintains company sanitation standards within the facility

-Formulates and follows procedures for opening and closing the bar; including oversight of cash handling procedures.

-Provides oversight of front-of-house operations and provide direction when needed to servers and other front-of-house staff

- Model exceptional customer service by being attentive to guests' needs and ensuring their expectations are exceeded.

- Take orders and serve food and beverages in a timely and efficient manner.

- Maintain a thorough knowledge of menu items and ingredients to answer guests' questions and make recommendations.

- Upsell and suggest specials and promotions to increase sales.

- Ensure food safety and proper food handling practices are followed at all times.

- Manage table assignments and seating to maximize table turns and minimize wait times.

- Utilize POS system to accurately record orders and manage table cash, assisting servers with cash handling procedures.

- Work effectively with the kitchen staff to ensure timely delivery of food and beverages.

- Maintain a clean and organized dining area, including tables, chairs, and floors.

- Demonstrate a strong understanding of hospitality and provide a welcoming environment for guests.

- Demonstrate excellent time management skills to ensure seamless service during peak hours.

Qualifications:

- Previous management experience in casual dining or a related field is required.
- Proven track record of providing exceptional customer service.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Knowledge of food safety and proper food handling practices.
- Ability to multitask and manage multiple tables at once.
- Familiarity with POS systems and hospitality software.
- High school diploma or equivalent is preferred.

If you're ready to lead a passionate team in an exciting brewery environment, we invite you to apply today and help us create memorable experiences for our customers!

Job Types: Full-time, Part-time

Pay: $25.00 - $35.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Shift availability:

• Night Shift (Preferred)

Ability to Commute:

• Red Lodge, MT 59068 (Required)

Ability to Relocate:

• Red Lodge, MT 59068: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $35