What are the responsibilities and job description for the Telecommunications Systems Technician position at By Light Professional IT Services LLC?
Are you a motivated and detail-oriented individual looking for a challenging role in telecommunications? Do you have a strong background in network routing and switching, IT maintenance, and technical control facilities?
If so, we encourage you to apply for our Telephone Switch/ISP Technician position. As a key member of our team, you will perform administrative and Operation and Maintenance (O&M) functions for the switching equipment, including Local Session controller, Voicemail, Telephone Management System (TMS), Crash conferencing, and ancillary equipment.
You will be responsible for creating and maintaining maintenance logs, monitoring local session controller and supporting systems alarms, and coordinating with Original Equipment Manufacturers to support switching equipment.
Additionally, you will provide reports of all minor and major alarms that occurred on a monthly basis and the action taken to resolve the alarms, report outages in accordance with local and higher headers processes and procedures, and support customer telephone requirements.
