What are the responsibilities and job description for the Parts Associate position at BYD North America?
Job Description
Job Description
The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.
SUMMARY
Parts Associates will be responsible for all parts ordering and tracking, collecting and processing Parts Requests, and collection of daily Service Reports for warranty purposes.
JOB DESCRIPTION
Process parts orders (pick, pack, and ship).
Create shipping labels and schedule pick-up from carriers.
Receive and put away parts.
Process spare parts return.
Find the correct P / A of the parts that customers need. (serial / model number of BYD trucks / chargers).
Read, reply, and follow up with customers' parts request.
Sum up the parts issues and report.
Gather information to solve the reported customer problems.
Be able to lift up to 50lbs of parts.
Generate audit and cycle count reports and help with cycle counts and investigations.
Submit request for shipping supplies.
Update backorder report with updated information.
Create and process invoices (generating sales orders and outbound numbers) for customers and manage spare parts in SAP / Access.
Performs other duties as assigned.
REQUIREMENTS :
Minimum of (3) years of experience in warehouse within related or relevant industry.
Familiarity with warehouse management software and inventory systems.
Capable of lifting heavy items up to 40 lbs. and performing physical tasks as needed
Safely maneuver the forklift to transport materials within the warehouse. Such as load and unload materials from trucks, shelves, and storage areas.
Self-starter with high level of initiative, a strong sense of urgency and ownership
Ability to multi-task and work quickly and accurately
Experience in ERP or WMS system is a huge plus
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, peripheral, depth perception, and ability to adjust focus.
SUPERVISORY RESPONSIBILITY
None
REQUIRED EDUCATION AND EXPERIENCE
Bachelor's degree or above.
ADDITIONAL CERTIFICATION REQUIRED
None
BYD America Corporation / BYD Motors, Inc. / BYD Coach &Bus LLC / BYD Energy LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
