What are the responsibilities and job description for the PARTS ASSOCIATE position at BYD?
Overview :
Parts Associates will be responsible for all parts ordering and tracking, collecting and processing Parts Requests, as well as collection daily Service Reports for warranty purposes.
Job Function :
- Under general supervision of the Parts Manager or Supervisor, the Parts Associate will process all Parts Request Forms submitted by Customer Service Staff and customers.
- Provide support in inventory management and stock replenishment
- Collaborate with the warranty and warehouse teams.
- Track all parts ordered for their assigned customer and customers and / or technicians updated.
- Assist Customer with parts availability and pricing.
- Maintain and track all orders on an organized manner, maintain proper documentation
- Provide daily status reporting to Customer Parts Manager / Supervisor.
Requirements :
Note : This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required.
