Warranty Administrator

BYD NORTH AMERICA is the world's largest provider of zero-emission renewable energy products and services – including the world's best electric buses, cars, and trucks, energy storage systems, and solar power systems. As one of the vanguards in the fight against climate change, our organization has experienced tremendous business growth in the past year.

We are seeking a Warranty Administrator for our Lodi NJ Service Center.

JOB DUTIES

1. Review warranty claims from customers.
2. Check with customers if there are any questions regarding warranty claims.
3. Process all warranty paperwork to ensure proper documentation.
4. Pass confirmed warranty claims to the accounting department.
5. Follow up on payment of outstanding claims.
6. Collect service reports from technicians and sort out the ones need to claim vendors.
7. Send claim requests/service reports to vendors and follow up.

REQUIREMENTS

1. Must possess above average working knowledge in MS Office.
2. Ability to develop strong interpersonal relationships among all cross-functional groups.
3. Strong organizational skills and time management skills, with strong attention to detail to prioritize multiple projects and priorities.
4. Self-starter with a high level of initiative, a strong sense of urgency, and ownership.
5. 2 years' warranty claim experience in the bus/Auto industry is preferred.

ABOUT BYD

BYD North America is a wholly-owned subsidiary of BYD Company Limited. Founded in 1995, BYD Company is the world's largest provider of renewable energy, green transportation, and high technology manufacturing products and services. Today, the company has over 230,000 employees spread over 50 campuses across 6 continents. BYD Company is a publicly-traded company on the Hong Kong Stock Exchange with a market capitalization of $17.2 billion dollars. The company's single-largest public shareholder is Warren Buffet's Berkshire Hathaway Energy. BYD Company has received international acclaim and numerous prestigious awards for its work in the technology and manufacturing sector, including being selected as #1 on Bloomberg's and Business Week's Tech 100 List, being selected as #15 on Fortune Magazine's list of companies that are changing the world, receiving the Sustainia Award for Top 10 Global Innovators in Clean Tech, being awarded the United Nation's Award of Special Recognition for Powering the Future We Want, receiving the Zayed Future Energy Prize for Sustainability, and being selected as one of Fast Company's 2018 Most Innovative Companies.

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Benefits:

1. 401(k)
2. Dental insurance
3. Employee assistance program
4. Employee discount
5. Flexible spending account
6. Health insurance
7. Health savings account
8. Life insurance
9. Paid time off
10. Professional development assistance
11. Relocation assistance
12. Vision insurance

Schedule:

1. 8 hour shift
2. Monday to Friday

Education:

1. High school or equivalent (Preferred)

Experience:

1. Microsoft Excel: 1 year (Preferred)
2. Computer Skills: 1 year (Preferred)

Work Location: One location