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Strategic Account Manager, Enterprise

Bynder Inc.
Boston, MA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/21/2025

Bynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive.

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.

With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, we are the brand ally that unifies and transforms the creation and sharing of assets, inspiring teams, delighting customers, and elevating businesses.

Our 600 employees, known as ‘Byndies’, together constitute the world’s most extensive pool of digital asset management expertise. We enable more than 1.7M users across more than 4,000 organizations, including Spotify, Puma, Five Guys, and Icelandair.

Founded in 2013, we have eight offices around the globe, including the Netherlands, USA, Spain, UK, Australia, and UAE. For more information, visit www.bynder.com.

We are currently searching for a Strategic Account Manager to join our team! SAMs are responsible for managing relationships with Bynder’s customers, in addition to working with our Customer Success teams to build pipeline and complete sales. Applicants should have a solid sales background and thorough knowledge of the marketing technology space in order to make targeted pitches for current and future customers. In addition to staying up to date on Bynder’s offerings, SAMs must also stay informed on new technology innovations, digital transformation initiatives, and customer’s overall business objectives and needs. In order to be successful in this role, candidates must be highly organized and professional, a self-starter, as well as have strong analytical and problem-solving capabilities. They will use these skills to build strong business relationships, establish lines of communication with colleagues, customers, and partners, and drive expansion revenue from our existing customer base.

This Strategic Account Manager role will be full-time, out of our Boston or San Mateo office. Bynder offers flexible work hours and the ability to work from home. This role may require travel to conduct meetings and demonstrations for customers.

Responsibilities include :

  • Expand mindshare and adoption of Bynder to new business units, stakeholders, and subsidiaries.
  • Develop new business opportunities with existing clients by promoting company products and services.
  • Improve customer satisfaction by enhancing responsiveness and anticipating customer needs.
  • Coordinate with the Customer Success team to identify and develop new expansion opportunities.
  • Manage relationships with external customer leaders, stakeholders, and subject matter experts.
  • Consult to analyze needs and identify new services or changes to existing services.

Qualifications

  • At least 5 years of prior Enterprise Sales or Account Management experience.
  • Experience selling in B2B, SaaS / Cloud, DAM, or CMS.
  • Prior experience closing net new or expansion revenue of 1M ARR per year.
  • Bachelor's Degree in business, communications, finance, marketing, economics, or another relevant field.
  • Strong customer service experience and the ability to communicate effectively with clients and management.
  • Proficient in basic computer programs, such as the Microsoft Office suite and Salesforce.com.
  • Strong public speaking and presentation skills.
  • Proven record of going above and beyond to satisfy customer needs.
  • Preferred Qualifications

  • Experience selling in B2B, SaaS / Cloud, DAM, or CMS.
  • Thrives in a start-up and collaborative environment.
  • Benefits

  • Competitive salary and 401(k) - dollar for dollar match up to 6%.
  • Company-paid medical and dental coverage.
  • Unlimited vacation policy.
  • Room to advance in a high-growth tech company.
  • Office in Fort Point, near the burgeoning Seaport District.
  • A light-hearted and fun work environment.
  • All your information will be kept confidential according to EEO guidelines. Equal opportunity employer, M / F / D / V.

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