What are the responsibilities and job description for the Strategic Account Manager position at Bynder?
Bynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive.With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, We are the brand ally that unifies and transforms the creation and sharing of assets, inspiring teams, delighting customers, and elevating businesses. Our 500 employees, known as ‘Byndies’, together constitute the world’s most extensive pool of digital asset management expertise. We enable more than 1.7M users across more than 3,700 organizations, including Spotify, Puma, Five Guys and Icelandair.Founded in 2013, we have eight offices around the globe, including the Netherlands, USA, Spain, UK, Australia and UAE. For more information, visit .We are currently searching for a Strategic Account Manager to join our team! SAM’s are responsible for managing relationships with Bynder’s customers, in addition to working with our Customer Success team’s to build pipeline, and complete sales. Applicants should have a solid Sales background, and thorough knowledge of marketing technology space, in order to make targeted pitches for current and future customers. In addition to staying up to date on Bynder’s offerings, SAM’s must also stay up to date on new technology innovations, digital transformation initiatives, and customer’s overall business objectives and needs.In order to be successful in this role, candidates must be highly organized and professional, a self-starter, as well as have strong analytical and problem-solving capabilities. They will use these skills to build strong business relationships, and establish lines of communications with colleagues, customers, and partners, and drive expansion revenue from our existing customer base.This Strategic Account Managers role will be full time, out of our San Carlos office. Bynder offers flexible work hours and ability to work from home. This role may require travel to conduct meetings and demonstrations for customers.Responsibilities include : Expand mindshare and adoption of Bynder to new business units, stakeholders and subsidiariesDevelop new business opportunities with existing clients by promoting company products and services.Improve customer satisfaction by improving responsiveness and anticipating customer needs.Coordinate with Customer Success team to identify and develop new expansion opportunitiesManage relationships with external customer leaders, stakeholders and subject matter experts.Consult to analyze needs and identify new services or changes to existing services.QualificationsAt least 5 years of prior Enterprise Sales or Account Management experienceExperience selling in B2B, SaaS / Cloud, DAM, or CMS.Prior experience closing net new or expansion revenue of 1M ARR per year.Bachelor's Degree in business, communications, finance, marketing, economics, or another relevant field.Strong customer service experience and the ability to communicate effectively with clients and management.Proficiently with basic computer programs, such as the Microsoft Office suite, Salesforce.com.Strong public speaking and presentation skills.Proven record of going above and beyond to satisfy the customers needs.Preferred QualificationsExperience selling in B2B, SaaS / Cloud, DAM, or CMSThrives in start-up and collaborative environmentBenefitsCompetitive salary and 401(k) - dollar for dollar match up to 6%Company paid medical and dental coverageUnlimited vacation policyRoom to advance in a high-growth tech companyA light-hearted and fun work environmentAll your information will be kept confidential according to EEO guidelines. Equal opportunity employer, M / F / D / V
