What are the responsibilities and job description for the BMC Discovery Administrator position at Byteware Inc?
Job Responsibilities
• Provides technical leadership and support to a distributed team managing globally distributed infrastructure.
• Configure, deploy, and administer Linux-based systems across multiple environments.
• Administer the BMC Discovery Software which serves the role of Configuration Management Inventory collection from nearly every type of IT Infrastructure that exists.
• Troubleshoot Network Connectivity and/or Credential issues such as:
• SSH to Linux/Unix Platforms
• WMI Query and Powershell to Windows
• SNMP to Network Devices
• API Connections (for example Credential and Connection to Cloud Providers AWS, Azure, GCP, etc.)
• Discuss, plan, and manage change implementation for upgrades, releases, migrations, and other maintenance.
• Monitor and respond to system alerts and failures.
• Develops plans to improve quality for each project that impacts the platform.
• Ensures platform procedures are developed with best practices and standards and are well documented.
• Helps to innovate on new methodologies to improve Business Operations.
• Coaches junior level employees on Business Operations best practices.
• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
• Practice sustainable incident response and blameless postmortems.
• Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
Mandatory Skills
- Minimum 12 years of work experience as an Infrastructure and with 5 years’ experience in BMC Discovery platform, architecture & attribute management.
Required Education
- Bachelor's degree in Computer Science, Electrical Engineering, or related field.
- BMC Discovery Certification
- Red Hat Certified System Administrator (RHCSA)
- Red Hat Certified Engineer (RHCE)
Required Experience
- Minimum 12 years of work experience as an Infrastructure and with 5 years’ experience in BMC Discovery platform, architecture & attribute management.
- Extensive experience with Linux operating systems (such as CentOS, RHEL, OEL, Unbuntu).
- BMC Discovery administration experience would be ideal.
- SNMP walk and MIB-tree review experience a plus.
- Experience with deployment/configuration management and CI/CD and release tools such as Chef, Jenkins, Ansible, Puppet, XL Release (XLR), Octopus, Satellite, Flow, etc.
- Experience with scripting technologies such as Bash, Python, Perl, Powershell, etc.
- Understanding of Windows Server 2012 and domains.
- Understanding of software and package inventory collection basics.
- Experience supporting Apache WebServer and/or middleware application servers and Java RunTime Environments (Tomcat, WebSphere, WebLogic, JBoss, etc).
- Understanding of common security architecture designs.
- Basic understanding of SSL/TLS and how certificates work.
- Understanding of source code management under a version control system like Git.
- Understanding of networking methodologies at scale.
- Experience with Agile methodologies.
- Experience with monitoring solutions such as Splunk, Dynatrace, AppDynamics, Nagios, Zabbix, etc.
- Understanding of cloud methodologies and services, particularly AWS and Azure.
- Remote server diagnostics and troubleshooting required.
- Understanding of patch/lifecycle management of Linux and Windows endpoints required.
- Knowledge of REGx in pattern Matching
- Should have strong working knowledge of BMC Discovery/Application Discovery and Dependency Mapping (ADDM) infrastructure and Administration
- Experience with Splunk, Dyntrace, Docker, Kubernetes is a plus.
- REST API Integration Experience (familiar with curl, swagger, request/payload management)
- Knowledge of integrations of BMC Discovery with a CMDB (Remedy/ServiceNow, etc.) and other applications
- Knowledge of SAAM/CAM Concepts a plus
- Understanding of ITIL basics and the principles of change control management is ideal.
- Experience with IT Service Management (ITSM) tools such as Remedy, Service Now, etc. is ideal.
- Configuration Management Database (CMDB) experience ideal.
- CompTIA Security or other Linux and/or network administration certifications ideal
