Job Description
Job Description
Are you searching for a rewarding career opportunity in the Home Services industry? A job with a team that truly values you and your skills? Great job stability? If you answered yes to these questions, look no further C&C Heating and Air Condition is the company for you!
Who We Are
We are a family-owned and operated HVAC contractor in the Metro-Detroit area and have been serving our customers since 1948. We have developed a culture that invites our employees to be an integral part of our team by inspiring with praise, recognition, and offer ongoing training and education. We believe our team members perform their best when they are in a supportive environment and surrounded by hard-working, like-minded teammates. People often come to us simply looking for a job, but they stay because they have found a fulfilling career with room to grow and opportunities to excel.
Job Title : Operations Coordinator
Job Location : Roseville, MI 48066
Job Hours : 8 : 00 AM to 5 : 00 PM
What We Offer :
- 22 to $28 / hr. (Depending on skills and experience)
- Year-round work
- 401(K) with company match
- Paid training and education
- Medical, dental & vision
- Paid holidays
- Company events
- Paid-for uniforms
What You’ll Be Doing :
Assist the Call Center by answering inbound calls and placing outbound calls to fill the Call Board in a polite, friendly mannerAnswer and schedule all inbound sales calls and assist the Sales Department with general needs and inquiresAssist with the fulfillment of Permit Coordinator responsibilities, particularly when Permit Coordinator is unavailableUpdate the Project Managers Sales Plan file daily and use to determine batting order for all Sales CallsDispatch sales calls to Project Managers and collaborate with Dispatch to ensure the Turnover Triangle is consistently utilizedWork closely with the Installation Manager and installers to ensure jobs are completed on time and under budget, helping achieve the company’s financial goalsCollaborate with Sales Department and the Dispatcher to schedule equipment installations and to recruit the Service Department to assist with the installation of equipment when neededContact customers to confirm appointments the business day prior to installations and make outgoing follow up callsConfirm that the Purchasing Department has ordered all equipment and materials for each jobArrange staffing to ensure qualified installers are assigned to the appropriate job and reassign when necessary due to job cancellations, call-ins, no-shows, etc.Complete morning and afternoon check-ins with all installers every weekday and inform all installers the afternoon before and / or morning of staffing needsRegister all equipment for extended warranty purposes with manufacturer & enter equipment information into ServiceTitanComplete accurate and timely paperworkParticipate actively in all formal exercises and on-the-job trainingAny other duties as assigned by Operations ManagerWhat We Are Looking For :
Highly organized with exceptional follow-through abilitiesStrong verbal and written communication skillsHigh integrity with advanced social skills and ability to make solid connectionsStrong attention to detail and organizational skillsPersonality that blends well with a fast-paced, goal-driven environmentCompetitive individual contributor who also loves to win as a teamThe ability to multi-task in a fast paced environmentMust be able to pass a background check & drug testApply today and join our team!
We are an equal opportunity employer.
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Salary : $22 - $28
