What are the responsibilities and job description for the Netsuite Administrator position at C&G Consulting Services?
Job Details
Must be Local to NJ--contract to hire
Must be authorized to work in US
looking for a NetSuite CRM Administrator responsible for the management and administration of the NetSuite platform providing high quality and responsive customer support and delivery of business technical capabilities. This includes the daily operations of the platform, user requested enhancement and support.
Responsibilities
- Primary point of contact to NetSuite Support, providing support with regards to all aspects of NetSuite
- Train users on the NetSuite application, providing support to users and maintaining proper system access; and support end user technical requests.
- Perform day to day operations, maintenance, projects, change requests, and support tasks for all NetSuite applications and the ecosystems
- Plan, review, and revise feature configurations and customizations of NetSuite to meet evolving business and operational needs
- Support requests for new/update/termination of users/roles, partners, and associated accounts/roles, workflow, design, maintenance, and troubleshooting.
- Support NetSuite integration project efforts and be the liaison with NetSuite Support
- Support end user requests for new saved searches, reports, KPIs and dashboards
- Monitor end-user usage, daily system scripts, and track performance
- Provide internal, ongoing system-technical support to users, including training and maintaining proper system access for all roles
- Develop, document, and implement policies, procedures, and guidelines to ensure data integrity, change protocols, customization, usage, etc.
- Maintain up-to-date knowledge of NetSuite functionality on new releases, customizations, and integrations
- Responsible for the change management and release process for the NetSuite platform
- Responsible for NetSuite data management which includes governance and control, security, and integrity
Manage user access accounts and requests in support of SOX and compliance requirements
- Manage and work with the ticketing system in support of NetSuite related items
Minimum Qualifications (Requirements)
- Minimum of bachelor s degree or equivalent work-related experience
- 3 years of Netsuite administration experience with an advanced understanding of the NetSuite platform
- Experience performing business systems analysis
- Can demonstrate experience with CRM and/or ERP systems
- Experience assisting employees of varying levels of computer expertise; ability to clearly and concisely communicate technical information to staff of all levels of technical sophistication.
- Ability to think logically and analyze technical information, including written manuals, computer/ equipment mechanisms and parts.
Preferred Qualifications
- NetSuite certification
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $45 - $50
