NetSuite CRM Administrator - Temp to Perm

About Celularity

Celularity Inc., headquartered in Florham Park, N.J., is a biotechnology company leading the next evolution in cellular medicine by developing off-the-shelf placental-derived allogeneic cell therapies for the treatment of cancer and immune and infectious diseases. Celularity is developing a pipeline of off-the-shelf placental-derived allogeneic cell therapy product candidates including T cells engineered with a chimeric antigen receptor ("CAR"), natural killer ("NK") cells, and mesenchymal-like adherent stromal cells ("MLASCs") and exosomes. These therapeutic candidates target indications across cancer, infectious, and degenerative diseases. Celularity believes that by harnessing the placenta’s unique biology and ready availability, it will be able to develop therapeutic solutions that address a significant unmet global need for effective, accessible, and affordable therapeutics.

Summary

Celularity, Inc. is looking for a NetSuite CRM Administrator responsible for the management and administration of the NetSuite platform providing high quality and responsive customer support and delivery of business technical capabilities. This includes the daily operations of the platform, user requested enhancement and support.

Responsibilities

• Primary point of contact to NetSuite Support, providing support with regards to all aspects of NetSuite
• Train users on the NetSuite application, providing support to users and maintaining proper system access; and support end user technical requests.
• Perform day-to-day operations, maintenance, projects, change requests, and support tasks for all NetSuite applications and the ecosystems
• Plan, review, and revise feature configurations and customizations of NetSuite to meet evolving business and operational needs
• Support requests for new/update/termination of users/roles, partners, and associated accounts/roles, workflow, design, maintenance, and troubleshooting.
• Support NetSuite integration project efforts and be the liaison with NetSuite Support
• Support end user requests for new saved searches, reports, KPIs and dashboards
• Monitor end-user usage, daily system scripts, and track performance
• Provide internal, ongoing system-technical support to users, including training and maintaining proper system access for all roles
• Develop, document, and implement policies, procedures, and guidelines to ensure data integrity, change protocols, customization, usage, etc.
• Maintain up-to-date knowledge of NetSuite functionality on new releases, customizations, and integrations
• Responsible for the change management and release process for the NetSuite platform
• Responsible for NetSuite data management which includes governance and control, security, and integrity

Education and Experience

• Minimum of bachelor’s degree or equivalent work-related experience
• 3 years of Netsuite administration experience with an advanced understanding of the NetSuite platform
• Experience performing business systems analysis
• Can demonstrate experience with CRM and/or ERP systems
• Experience assisting employees of varying levels of computer expertise; ability to clearly and concisely communicate technical information to staff of all levels of technical sophistication.
• Ability to think logically and analyze technical information, including written manuals, computer/ equipment mechanisms and parts.

Preferred Qualifications

• NetSuite certification preferred

Working Conditions

• Open office environment
• May require work beyond standard business hours

Celularity is an equal opportunity employer

Must be authorized to work directly for Celularity in the U.S.

No agency submittals accepted

Celularity is an Equal Opportunity Employer