What are the responsibilities and job description for the Service Estimator position at C. H. Reed?
Summary: The Estimator collaborates with the technicians and service department to efficiently and effectively process quotes.
Supervisory Responsibilities: None
Duties & Responsibilities (include but are not limited to):
Generate and processes all company service quotes.
Source parts.
Quotes technicians follow ups.
Manages customer calls for breakdowns and runs orders.
Backup for Service Coordinator
Assist with scheduling field service activities for service technicians as needed.
Complete miscellaneous duties and projects as assigned by supervisor.
Continued training when needed.
Required Skills/Abilities:
Ability to perform as a team member and through positive words and actions, support co-workers and the company.
Ability to think on your feet and take the initiative to get the job done.
Ability to problem solve, have a sharp memory, and think creatively.
Ability to earn loyalty and satisfaction with effective and efficient interactions with customers daily.
Ability to stay focused and calm while managing occasional stressful situations.
Attention to detail.
Ability to oversee multiple tasks while prioritizing importance.
Physical Demands & Abilities:
Required to sit for 70% of workday.
Education & Experience:
High school diploma or equivalent
Industrial or commercial service experience is a plus.
Data entry and computer skills.
Operating knowledge of MS Office software
Excellent communication, organizational, time management, and mathematical skills.
Dependable and reliable with excellent work ethics.
The above statements are intended to describe the general nature and level of duties and responsibilities for this position. They are not intended to be an exhaustive list of duties, responsibilities and skills required. CH. Reed, Inc. reserves the right to unilaterally and at any time modify this Job Description.
If you are interested in exploring this position and a future with C.H. Reed, please email a detailed resume including work experience and skillset to maureenedelin@chreed.com . C.H. Reed offers a competitive wage and benefit package. C.H. Reed is an equal opportunity employer.
To learn more about C.H. Reed, visit and browse our website. www.chreed.com
Supervisory Responsibilities: None
Duties & Responsibilities (include but are not limited to):
Generate and processes all company service quotes.
Source parts.
Quotes technicians follow ups.
Manages customer calls for breakdowns and runs orders.
Backup for Service Coordinator
Assist with scheduling field service activities for service technicians as needed.
Complete miscellaneous duties and projects as assigned by supervisor.
Continued training when needed.
Required Skills/Abilities:
Ability to perform as a team member and through positive words and actions, support co-workers and the company.
Ability to think on your feet and take the initiative to get the job done.
Ability to problem solve, have a sharp memory, and think creatively.
Ability to earn loyalty and satisfaction with effective and efficient interactions with customers daily.
Ability to stay focused and calm while managing occasional stressful situations.
Attention to detail.
Ability to oversee multiple tasks while prioritizing importance.
Physical Demands & Abilities:
Required to sit for 70% of workday.
Education & Experience:
High school diploma or equivalent
Industrial or commercial service experience is a plus.
Data entry and computer skills.
Operating knowledge of MS Office software
Excellent communication, organizational, time management, and mathematical skills.
Dependable and reliable with excellent work ethics.
The above statements are intended to describe the general nature and level of duties and responsibilities for this position. They are not intended to be an exhaustive list of duties, responsibilities and skills required. CH. Reed, Inc. reserves the right to unilaterally and at any time modify this Job Description.
If you are interested in exploring this position and a future with C.H. Reed, please email a detailed resume including work experience and skillset to maureenedelin@chreed.com . C.H. Reed offers a competitive wage and benefit package. C.H. Reed is an equal opportunity employer.
To learn more about C.H. Reed, visit and browse our website. www.chreed.com
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