What are the responsibilities and job description for the Community Office Manager I position at C&N?
Job Summary:
C&N seeks a dynamic and driven Community Office Manager to lead our branch, overseeing daily operations, guiding a high-performing team, and driving business growth by building strong relationships with customers. This role requires a natural leader with a passion for delivering exceptional customer experiences and a proven track record in sales, management, and leadership.
Responsibilities:
1. Oversee daily branch opening, closing, customer service, transaction processing, and reconciliation tasks and activities, ensuring accountability for financial, operations, and customer satisfaction goals for the branch.
2. Develop and maintain banking relationships with potential clients, existing customers, and community organizations, improving the presence and reputation of the branch and company through networking.
3. Provide training, coaching, development, and motivation to branch personnel, maximizing productivity, efficiency, and individual potential.
4. Assess local market conditions, identifying current and prospective sales opportunities, developing forecasts, financial objectives, and business plans, and identifying cross-sell and referral opportunities.
Requirements:
You will need an associate's degree in a related field AND 2-4 years previous related sales and management experience in a banking environment or related sales field OR an equivalent combination of education and experience. You should possess well-developed abilities and a proven track record in critical thinking, strong communication, active listening, leadership, and management.
Why C&N?
We're a community working together toward a shared mission: the success of our customers, teammates, shareholders, and communities. Your success is our success. At C&N, you'll grow alongside our customers as we work together to achieve meaningful goals.
C&N seeks a dynamic and driven Community Office Manager to lead our branch, overseeing daily operations, guiding a high-performing team, and driving business growth by building strong relationships with customers. This role requires a natural leader with a passion for delivering exceptional customer experiences and a proven track record in sales, management, and leadership.
Responsibilities:
1. Oversee daily branch opening, closing, customer service, transaction processing, and reconciliation tasks and activities, ensuring accountability for financial, operations, and customer satisfaction goals for the branch.
2. Develop and maintain banking relationships with potential clients, existing customers, and community organizations, improving the presence and reputation of the branch and company through networking.
3. Provide training, coaching, development, and motivation to branch personnel, maximizing productivity, efficiency, and individual potential.
4. Assess local market conditions, identifying current and prospective sales opportunities, developing forecasts, financial objectives, and business plans, and identifying cross-sell and referral opportunities.
Requirements:
You will need an associate's degree in a related field AND 2-4 years previous related sales and management experience in a banking environment or related sales field OR an equivalent combination of education and experience. You should possess well-developed abilities and a proven track record in critical thinking, strong communication, active listening, leadership, and management.
Why C&N?
We're a community working together toward a shared mission: the success of our customers, teammates, shareholders, and communities. Your success is our success. At C&N, you'll grow alongside our customers as we work together to achieve meaningful goals.
