What are the responsibilities and job description for the Operations Manager (CRL) position at C. R. LAURENCE CO., INC.?
Who are we:
C.R. Laurence Co., Inc. (CRL) is the leading supplier to the glazing, architectural, railing, construction, industrial, and automotive industries. Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and Australia.
We are part of the Oldcastle Building Envelope and operate our business to the highest standards of quality and customer service. The companies and institutions that depend on us impact the growing fields of glass fabrication, construction, architecture, and automotive restyling. Their positions as leaders in their industries mean they demand the highest standards from their suppliers.
About the Role:
We are seeking a dynamic Operations Manager to lead our branch operations with a focus on safety, efficiency, and customer satisfaction. This pivotal role involves overseeing all aspects of warehouse and transportation activities, ensuring operational excellence and aligning with our strategic goals. If you are a seasoned leader passionate about driving results and fostering a culture of continuous improvement, we invite you to apply.
Your Impact:
- Cultivate a Safety-First Culture: Prioritize safety in all operations, ensuring a secure environment for both employees and customers.
- Enhance Operational Efficiency: Oversee the picking, packing, and shipping processes, and implement cost-effective solutions to boost productivity.
- Lead and Develop Teams: Hire, train, and mentor staff, fostering an environment where employees understand their roles and are motivated to achieve excellence.
- Strategic Planning: Collaborate with senior management to develop strategies that align with long-term objectives.
- Quality and Compliance: Establish procedures that meet the highest standards of quality and ensure compliance with company policies and legal requirements.
- Customer Satisfaction: Manage day-to-day operations to enhance customer service and meet KPIs related to operations.
- Innovative Problem Solving: Utilize excellent problem-solving skills to address operational challenges and improve processes.
What We’re Looking For:
- Educational Background: Bachelor’s degree required; MBA preferred.
- Experience: At least 10 years in warehouse distribution, including 3 years in a managerial role, preferably in a B2B service/distribution center.
- Skills: Strong leadership, decision-making, and interpersonal skills. Excellent written and oral communication abilities.
- Competencies: Expertise in coaching, decision-making, driving results, business acumen, resilience, and building relationships.
Why Join Us?
At CRL, we believe in fostering an inclusive workplace where diverse perspectives are valued. We are committed to creating a culture that encourages growth, collaboration, and innovation. If you are motivated by teamwork, self-awareness, and a positive outlook, we want to hear from you!
CRL is committed to inclusivity and diversity in the workplace. We encourage applicants from all backgrounds to apply, especially those who believe in making a difference.
