What are the responsibilities and job description for the Customer Service Dispatcher position at C-Store Amusements LLC?
Job Overview
We are seeking a dedicated and detail-oriented Service Dispatcher to join our dynamic team. The ideal candidate will play a crucial role in coordinating transportation logistics and ensuring efficient communication between drivers, clients, and internal teams. This position requires strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
Responsibilities
- Coordinate and schedule routes as service calls come in.
- Strong telecommunication skills, and computer skills.
- Communicate effectively with drivers and clients to provide updates on arrival status.
- Analyze service needs and develop effective route plans.
- Manage phone systems to ensure clear communication and excellent phone etiquette.
- Oversee all service calls, ensuring all documentation is accurate.
- Address any issues or delays in route promptly and efficiently.
Skills
- Strong understanding of route management principles.
- Excellent phone etiquette with strong verbal communication skills.
- Ability to analyze data to improve route planning processes.
- Strong organizational skills with the ability to multitask effectively.
- A proactive approach to problem-solving in a fast-paced environment.
If you have the skills necessary to excel as a Service Dispatcher, we encourage you to apply. Join our team and contribute to our commitment to providing exceptional service!
Job Type: Full-time
Pay: $41,600.00 - $52,000.00 per year
Schedule:
- 10 hour shift
- Day shift
Application Question(s):
- Do you have prior dispatch experience?
- Do you have prior telecommunication experience?
- Could you pass a drug and background check?
Language:
- Spanish (Required)
Work Location: In person
Salary : $41,600 - $52,000
