What are the responsibilities and job description for the Debt Collector/Customer Service position at C.Tech Collections?
Job description
Job Summary
We are seeking a dedicated and detail-oriented Debt Collector to join our team. The ideal candidate will play a crucial role in managing accounts, ensuring timely collections, and maintaining positive relationships with clients. This position requires strong communication skills and a solid understanding of revenue cycle management to effectively negotiate and resolve outstanding accounts.
Responsibilities
- Conduct thorough account analysis to identify outstanding debts and prioritize collections efforts.
- Utilize effective phone etiquette to communicate with clients regarding their accounts, ensuring clarity and professionalism in all interactions.
- Negotiate payment arrangements with clients while adhering to company policies and compliance regulations.
- Perform account reconciliation to ensure accurate records of payments and outstanding balances.
- Maintain detailed records of all communications and transactions related to medical collections, ensuring compliance.
- Proven experience in medical collection or a similar role is preferred.
- Excellent negotiation skills with the ability to maintain professionalism under pressure.
- Proficient in using collection software and other relevant tools to manage accounts effectively.
- Team player, great attitude and good attendance a must.
Join our team as a Debt Collector, where your skills will contribute significantly to our financial health while providing exceptional service to our clients!
FT Position 8:30-5:00 or 9:00 to 5:30 (one late night a week from 9:30-6:00)
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Mount Sinai, NY 11766 (Required)
Ability to Relocate:
- Mount Sinai, NY 11766: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $23