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Remote It Support at C3 -BASE

C3 -BASE
Elmwood, IL Remote Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/25/2025

Job Description

Job Description

Monroe Christian School in Elmwood Park, IL is looking for one remote it support to join our team. We are located on 2920 N Harlem Ave. Our ideal candidate is a self-starter, motivated, and reliable.

Benefits

  • We offer many great benefits, including free early access to your pay through Homebase.
  • Provide remote technical support via phone, email, and chat for hardware, software, and network issues.
  • Diagnose and resolve technical problems related to operating systems, applications, and peripherals.
  • Assist with system setup, configuration, and maintenance for end-users.
  • Manage user accounts, permissions, and access rights in various IT systems.
  • Guide users through troubleshooting steps and escalate complex issues as necessary.
  • Maintain detailed records of issues, solutions, and IT assets using ticketing systems.
  • Provide training and support to users on new technologies and best practices.
  • Collaborate with other IT teams to implement solutions and updates.
  • Ensure security protocols are followed, including password policies and data protection.

Qualifications :

  • Proven experience as an IT Support Specialist, Help Desk Technician, or similar role.
  • Strong knowledge of Windows, macOS, and Linux operating systems.
  • Familiarity with cloud platforms such as Microsoft 365, Google Workspace, and AWS.
  • Experience with networking concepts (VPN, firewalls, routers, TCP / IP).
  • Proficiency in remote desktop tools (e.g., TeamViewer, AnyDesk, Remote Desktop).
  • Excellent problem-solving and communication skills.
  • Ability to work independently and prioritize tasks efficiently in a remote environment.
  • Certifications such as CompTIA A , ITIL, or Microsoft Certified : Fundamentals (preferred).

    • Preferred Skills :

  • Experience with ITSM ticketing systems like Zendesk, ServiceNow, or Freshdesk.
  • Basic scripting knowledge (PowerShell, Bash, Python) for automation tasks.
  • Familiarity with cybersecurity best practices and data protection measures.
  • Ability to support mobile devices and applications (iOS, Android).

    • We are looking forward to receiving your application. Thank you.

    Available shifts and compensation : We have available shifts all days of the week. Compensation is $26.00 - $50.00 / hour.

    About Monroe Christian School : Monroe Christian School (MCS) is a Christ-centered institution in Monroe, WA, offering a nurturing environment for preschool through 8th grade. We focus on academic excellence, spiritual growth, and character development, preparing students for lifelong service and leadership. Why Join Us? Faith-Based Mission : Integrate your Christian faith with your profession. Supportive Community : Join a close-knit team passionate about education. Impactful Work : Shape the lives of future leaders. Professional Growth : Access ongoing development and career advancement opportunities. Who We're Looking For We seek dedicated, faith-driven individuals passionate about teaching and mentoring. If you're looking for a rewarding career in a supportive Christian community, apply today!

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    Salary : $26 - $50

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