What are the responsibilities and job description for the TAX TECHNICIAN III, BOARD OF EQUALIZATION position at CA Department of Tax and Fee Administration?
All applicants will be considered, however SROA/Surplus candidates will be given priority.
Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see CDTFA Gateway to New Opportunities video
Working for the California state government allows an opportunity to be of service to your fellow Californians. Working with the California Department of Tax & Fee Administration (CDTFA) means doing that PLUS helping businesses and feepayers across our state in ways you may not have imagined. You will be fully trained while receiving all the tools you need to perform your job well. You will be given the opportunity of lifelong career advancement along the way. At the CDTFA, we believe in lifting each other up and supporting our team members to be their very best. We offer mentoring and training to all team members with the hopes you find your path to excellence.
The Tax Technician III will be trained to perform tasks, such as:
- Assist taxpayers to ensure to compliance with tax laws and performs a variety of collection functions.
- Response to in-person and telephone inquiries regarding business laws and regulations, policies and procedures, and general business information.
- Answer incoming calls from Department's Customer Service Center(CSC) performing account maintenance, providing taxpayer assistance with registration, tax returns, tax payments, and guidance to available resources.
- Prepares account adjustment documents as necessary. Performs other job-related duties, as needed to cover the workload.
Here is the link to the Tax Technician III examination bulletin.
This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.
Under Government Code 14200, this position may be eligible for full or part-time telework for eligible candidates residing in California.
You will find additional information about the job in the Duty Statement.
Working Conditions
- Standard office environment.
- Requires being in a stationary position, consistent with office work, for extended periods of time.
- Daily use of a personal computer, office equipment, and/or telephone.
- Must be able to move/transport materials weighing up to thirty (30) pounds, with or without reasonable accommodation.
- Telework is available up to fifty percent (50%) of the time.
- Depending on your work location, you may be working in a high-rise building.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- TAX TECHNICIAN III, BOARD OF EQUALIZATION
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Department Website: http://www.cdtfa.ca.gov
Special Requirements
- This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to www.dhs.gov/e-verify
- Position requires employee to be fingerprinted and successfully pass a background investigation.
- Travel required up to five percent (5%) of the time.
- Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/4/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
Desirable Qualifications
- Knowledge of computer programs, such as MS Office (Word, Excel, PowerPoint, Teams, Outlook).
- Ability to prioritize workload and meet deadlines.
- Ability to be a self-starter.
- Experience and/or ability to interpret laws, rules, regulations, policies, and procedures.
- Excellent interpersonal skills.
- Excellent customer service skills.
- Willingness to be part of a team and promote a positive work environment.
Benefits
Working for the State offers great opportunities, generous benefits, and career development. In addition, you can look forward to:
- Nearby (third-party) parking.
- Convenient to public transportation.
- Located near downtown, major freeway access, multiple eateries.
- Pay Differential 186 – Additional compensation each month for public contact through the taxpayer counter.
For more information about the outstanding benefits offered to State Employees https://www.calhr.ca.gov/employees/Pages/salary-and-benefits.aspx
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.cdtfa.ca.gov
Hiring Unit Contact:
Enrica Vasta
(916) 309-0958
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Contact
(916) 309-8400
EqualEmployment.Opportunity@cdtfa.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Instructions for Applicants
Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.
A completed state application (STD. 678) and any documents list under “Required Application Documents” must be submitted with your application package. Applicants who are relying on additional documentation (e.g. transcripts, copy of degrees, certifications, licenses, etc.) in order to prove that they meet the minimum qualifications listed in the Classification Specification (located on the right under “Additional Documentation") must submit those documents with their application package. Failure to submit these documents may result in your application being disqualified. Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted.
Here is the link to the Tax Technician III examination bulletin.
If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Certification Section at certific@cdtfa.ca.gov.
For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or CalCareer@calhr.ca.gov.
For more information on the recruitment process please email Recruitment@cdtfa.ca.gov.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
