What are the responsibilities and job description for the STAFF SERVICES MANAGER I position at CA Housing Finance Agency?
Under the general direction of the Housing Finance Chief (Rental), the Staff Services Manager I oversees the Multifamily Loan Administration Unit.
Desirable Qualifications:- Multifamily housing experience
- Experience with loan documents
- Experience managing in a fast-paced environment
- Experience overseeing projects
- Data management experience
- Experience keeping up with changing policies and laws
You will find additional information about the job in the Duty Statement.
Working Conditions
Hybrid telework schedules are available. The amount of telework is at CalHFA’s discretion and is based on operational needs. IN-PERSON ATTENDANCE WILL BE REQUIRED WEEKLY.
Our office is in 500 Capitol Mall, a high-rise building conveniently located in downtown Sacramento with access to public transportation (light rail and bus) and freeways (I-5, 99, and Business 80). It is one block from Downtown Commons (DOCO), the Golden 1 Center, and many restaurants. Employees also have free access to the gym located in the building.
CANDIDATES WHO ARE NEW TO STATE WILL START AT THE MINIMUM OF THE SALARY RANGE.
Please let us know how you learned about this career opportunity by taking a brief survey: https://www.surveymonkey.eom/r/35W9XBY
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
MULTIFAMILY PROGRAMS DIVISION:
OUR VISION:
OUR MISSION:
Established in 1975, CalHFA was chartered as the state's affordable housing lender. Our Agency's Multifamily Division finances the development of affordable rental and our Single Family Division provides down payment assistance to low and moderate income first-time homebuyers. CalHFA is a completely self-supporting state agency that does not rely on taxpayer dollars for its operation costs, but regularly administers various state and federal resources on behalf of the state.
At CalHFA, we embrace a culture that is diverse, equitable, and inclusive for everyone by building an organization that is as diverse as the communities we serve. CalHFA believes that diversity provides a competitive advantage, strengthens our innovative capacity, and enhances our ability to succeed and grow.
CalHFA has held its certification as a Great Place To Work® since 2021. Join us in helping more Californians to have a place to call home.
Department Website: https://www.calhfa.ca.gov
Special Requirements
Use these links to review the State Application Checklist and Supplemental Application checklist to help you understand how to complete a strong state application and address some frequently asked questions.
In order to be considered for this job, you must satisfy one of the following requirements:
BE LIST ELIGIBLE:
OR
BE TRANSFER ELIGIBLE:
OR
BE REINSTATEMENT ELIGIBLE:
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/19/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Other - Degree or Transcripts – If using education to meet the minimum qualifications of the Staff Services Manager I classification, you must include a copy of your relevant degree or transcripts. If you meet Pattern I or you meet Pattern II with 4 additional years qualifying experience and do not need to use education, you may bypass this item by choosing Upload > Bypass Item.
Please note: if using education to meet, you will need to provide official transcripts before you can be hired. - Supplemental Application - A response to the question below is required in order to be eligible for this position.
Failure to follow all instructions and address the specific question will disqualify an applicant from consideration. Resumes, cover letters, or general statements will not be accepted in place of the required response.
Your Supplemental Application must:
- Be in 12-point Times New Roman font, single-spaced
- Be no more than one (1) page in length
- Include the question above your response
Please provide a relevant narrative response to the highlighted question below:
Describe your experience managing multifamily loan projects.
Benefits
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.calhfa.ca.gov
Human Resources Contact:
Lindsey Leon
(916) 326-8018
lleon@calhfa.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Jennifer LeBoeuf
(916) 326-8075
jleboeuf@calhfa.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Minimum Qualifications
Staff Services Manager I
Either I
One year of experience in the California state service performing analytical staff duties of a class with a level of responsibility not less than that of Associate Governmental Program Analyst.
Or II
EXPERIENCE:
Three years of increasingly responsible management, personnel, fiscal, planning, program evaluation, or related analytical experience beyond the trainee level which shall have included the preparation of reports and the presentation of recommendations to management, at least one year of which must have been in a full journeyperson technical capacity. (Experience in the California state service applied toward this requirement must include one year performing the duties of a class with a level of responsibility not less than that of Associate Governmental Program Analyst.) (In appraising experience more weight will be given to the breadth of pertinent experience and the evidence of the candidate's ability to accept and fulfill increasing responsibilities than to the length of the experience.)
AND
EDUCATION:
Equivalent to graduation from college. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
