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Genesys Analyst

CA-One Tech Cloud Inc
Austin, TX Contractor
POSTED ON 1/22/2025 CLOSED ON 1/29/2025

What are the responsibilities and job description for the Genesys Analyst position at CA-One Tech Cloud Inc?

Hi,

Hope you are doing well,

Please find the below job description and let me know your interest ASAP.

 

Client: CTS/Ebay

Title: Genesys Analyst

Location: Austin TX (Complete Onsite)

Position Type: Contract Position

Duration: 12 Months Chance To Increase More

 

Job Description:

Business Analyst - SQL, Genesys.

1. Will work with Stake holder to discuss requirements on different KPIs

2. Data validation

3. Documentation

4. Testing

5. Experience working with call center data (particularly Genesys) Genesys InfoMart (GIM) or extracting data from Genesys Cloud APIs.





Thanks and Regards, 

Kumar A

CA-One Tech Cloud Inc

Senior Business Systems Analyst - Genesys Cloud CX
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Austin, TX
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Genesys Spine -
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