What are the responsibilities and job description for the INFORMATION TECHNOLOGY SUPERVISOR II position at CA Student Aid Commission?
Limited Term position may be appointed up to 12 months or extended to 24 months with the possibility of becoming permanent.
You will find additional information about the job in the Duty Statement.
Working Conditions
The employee's work is to be performed within an office environment and is equipped with standard or ergonomic office equipment, as needed. Attend meetings in designated conference rooms and be willing to travel to off-site locations.
This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on the CSAC's current telework policy. While the CSAC supports telework, in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises, as determined by the Department. The selected candidate may be required to conduct business travel on behalf of the Department or commute to the headquartered location. Business travel reimbursements considers and employee's designated Headquarters Location, primary residence, and may be subject to California Department of Human Resources regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- INFORMATION TECHNOLOGY SUPERVISOR II
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The Information Technology Services Division (ITSD) supports CSAC in the delivery of State services and information to internal and external stakeholders through IT service management using the IT Infrastructure Library framework. CSAC operates in an Oracle-based database environment and develops and maintains a cloud-based application that is used by students, colleges, and CSAC staff (also known as the “Grant Delivery System Modernization” project or “GDSM”).
Department Website: https://www.csac.ca.gov/
Special Requirements
Candidates are required to submit a Statement of Qualifications (SOQ). The SOQ is a narrative discussion of how the candidates’ education, training, experience, and skills qualify them for the position. The SOQ should be typed, Arial 11-point font, and no more than two pages in length. Please include Statement of Qualification in the title of the SOQ document. A résumé is not considered an SOQ. Applications received without an SOQ will be rejected. Please restate the following questions with your response to:
1. Please provide a detailed description of your work experience and knowledge which demonstrates your ability to effectively manage a multi-disciplinary technical team of IT professionals. List the technology your technical team(s) used to create, support, and update the system. Example: Angular, HTML, CSS, Oracle PL/SQL, Java, Spring, Application Programming Interface (API), etc. Indicate how many people did you managed/supervised and how long you were in the manager/supervisor role.
2. Describe the most difficult project management problem you encountered. What was the situation and how did you handle it? Please include which technologies your team(s) use, description of the supported environment and level of complexity (low, med, high), service level expectations, and achievements. Indicate how many people did you managed/supervised and how long you were in the manager/supervisor role.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/14/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - See "Special Requirements" section for instructions on completing the required Statement of Qualifications.
Desirable Qualifications
- Demonstrate ability and experience to effectively manage a multi-disciplinary workforce of IT professionals.
- Strong believer in governance with regards to project management and change control.
- Demonstrate knowledge and experience in IT project management approaches to minimize adverse impacts and risks to CSAC and the state.
- Experience in software development projects involving Amazon Web Services (AWS) cloud, web services and web applications, Oracle PL/SQL technologies, using Java, Spring, Angular, and Application Programming Interface (API) in GitHub.
Benefits
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.csac.ca.gov/
Human Resources Contact:
Terry Anderson
(916) 464-3949
terry.anderson@csac.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Libby Avalos
(916) 464-7998
EEO@csac.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Instructions
A completed application package must include the following:
- On the Examination/Employment Application (STD. 678) enter the Position Number, Position Title, and Job Control Number in the "Examination(s) or Job Title(s) For Which You Are Applying" section.
- "To" and "From" dates (Month/Day/Year) and total hours worked per week for all employment history listed on the STD. 678.
- Name, address, and phone numbers of current and former employers and supervisors.
- "To" and "From" dates (Month/Day/Year) on the resume (if applicable).
- State employees must list the specific departments for which they worked and indicate the specific civil service classification held (not working titles).
- All required documents listed in the "Required Application Documents" section.
- If you are meeting minimum qualifications with education, you must include a copy of your official/informal transcripts for verification. These transcripts must include your name and the name of the school. Official transcripts may be required upon appointment.
- If you have a degree from outside of the United States, you must also submit an evaluation of this degree to determine its US equivalency. If you need an evaluation, you can visit this website https://www.naces.org/ to find organizations that provide these services.
Failure to provide the information listed above may disqualify you from consideration for this recruitment.
Resumes, Cover Letters, etc. DO NOT replace the required, completed Examination/Employment Application (STD. 678).
Personally Identifiable Information:
Please do not include your Social Security Number, date of birth, veteran status, personal photos, LEAP information, or any other personally identifying information on any of your documents in your application package.
Diversity, Equity, and Inclusion at CSAC
Diversity Statement: Here at the CSAC, we want all of our employees to feel respected, valued, appreciated, and equipped to thrive. CSAC encourages employees to work together to fuel the creativity and innovation process necessary to serve our customers well. This commitment fosters and inclusive work environment where all backgrounds, cultures, and personal experiences are honored as we join in common cause to make college affordable for all California students.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
