Director, Strategic and National Accounts

Job Description

Position Overview:

The Director of Strategic and National Accounts is a key leadership role responsible for managing and driving the growth of the company’s most critical strategic and national client relationships. This position will oversee the development and execution of account strategies, ensuring alignment with company goals while fostering strong partnerships with key accounts. The ideal candidate will possess exceptional sales and negotiation skills, a deep understanding of market dynamics, and the ability to collaborate cross-functionally to achieve business objectives.

Key Responsibilities

• Account Management and Growth:
• Lead and manage a portfolio of high-profile, strategic national accounts to achieve revenue, retention, and profitability goals.
• Develop and implement tailored strategies to maximize account potential, ensuring long-term customer satisfaction and loyalty.
• Identify new business opportunities within existing national accounts and pursue opportunities for upselling and cross-selling.
• Strategic Planning and Execution:
• Create and execute strategic account plans that align with the company’s broader business objectives.
• Monitor industry trends, competitive landscape, and customer needs to refine account strategies and deliver value-added solutions.
• Collaborate with senior leadership to ensure that strategic initiatives align with overall company direction.
• Client Relationship Building:
• Establish and maintain strong relationships with key decision-makers and stakeholders within national and strategic accounts.
• Act as the primary point of contact for top-tier clients, addressing their needs and concerns promptly and effectively.
• Serve as an advocate for clients within the company to ensure delivery of high-quality products and services.
• Sales Leadership and Team Development:
• Mentor and lead a team of account managers, providing guidance, coaching, and support to ensure high performance and professional growth.
• Develop and execute training programs to enhance the team’s sales skills, product knowledge, and relationship-building capabilities.
• Set clear sales targets and KPIs for the team and provide regular performance feedback.
• Cross-Functional Collaboration:
• Work closely with marketing, product, operations, and customer service teams to ensure seamless service delivery and alignment of strategic objectives.
• Participate in product development discussions and provide insights based on client feedback and market needs.
• Sales Reporting and Forecasting:
• Develop and present regular sales forecasts, reports, and performance analysis to senior leadership.
• Track and measure key performance indicators (KPIs) to assess the effectiveness of sales strategies and adjust tactics as needed.
• Ensure accurate and up-to-date CRM documentation and reporting for all strategic and national accounts.
  

Required Qualifications

• Experience:
• 10 years of experience in sales, account management, or business development, with at least 5 years in a leadership role overseeing strategic and national accounts.
• Proven track record of successfully managing large, complex accounts and delivering results.
• Strong understanding of market dynamics, industry trends, and competitive intelligence.
• Education:
• Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).
• Skills and Abilities:
• Exceptional negotiation, communication, and presentation skills.
• Strong strategic thinking, problem-solving, and decision-making abilities.
• Ability to develop and implement complex account strategies with a focus on long-term success.
• Expertise in CRM software, sales forecasting, and data analysis tools.
• Strong leadership skills, with a proven ability to inspire and manage a team.
  

Preferred Qualifications

• Experience in [specific industry or vertical].
• Master’s degree in Business or a related field.
• Proficiency in Salesforce or other CRM platforms.
  
  

Work Environment

• Full-time position, with occasional travel required to visit clients and attend industry events.
  
  

Collaborative and fast-paced work environment

Shift

Full or Part Time

Full time

Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

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