What are the responsibilities and job description for the Customer Service/Accounting Clerk position at Cable Dahmer Automotive Group?
Cable Dahmer Automotive Group is seeking a motivated and detail-oriented Customer Service/Accounting Clerk to join our team. This entry-level position offers a unique opportunity to develop skills in both customer service and accounting within a dynamic environment.
Job Responsibilities:
Customer Service:
- Respond to customer inquiries via phone, email, and in-person.
- Assist customers with account-related questions and issues.
- Process orders, returns, and exchanges in a timely manner.
- Maintain a positive and professional demeanor while handling customer concerns.
Accounting Support:
- Assist with data entry for accounts payable and receivable.
- Help reconcile bank statements and maintain accurate financial records.
- Support the preparation of financial reports and documentation.
- Assist in managing invoices and ensuring timely payments.
Administrative Tasks:
- Perform general office duties, including filing, scanning, and organizing documents.
- Collaborate with team members to improve processes and enhance customer satisfaction.
- Maintain confidentiality of sensitive information.
Qualifications:
- High school diploma or equivalent; associate degree in accounting or related field is a plus.
- Basic understanding of accounting principles and practices.
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite (especially Excel).
- Ability to work independently and as part of a team.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- Training in accounting and customer service best practices.
