What are the responsibilities and job description for the Trade In Trade Up Specialist position at Cable Dahmer Automotive Group?
Trade In Trade Up Specialist
Location: Cable Dahmer Chevrolet of Independence
Pay Rate: Hourly monthly bonus
Schedule: Monday-Friday
Who We Are
At Cable Dahmer Automotive Group, we take pride in being a trusted dealership group dedicated to providing top-quality vehicles, exceptional customer service, and a strong commitment to our community. With a focus on innovation and excellence, we strive to create a welcoming and professional environment for both our customers and employees.
We believe in fostering career development through training, mentorship, and leadership opportunities. Our goal is to support our team members in achieving their professional growth while maintaining a customer-first approach.
Job Summary:
The Trade-In Trade-Up Specialist at Cable Dahmer Chevrolet of Independence will play a key role in driving customer engagement through outbound calls. This position requires a personable and goal-driven professional who can handle a high volume of calls, build strong relationships, and identify trade-in opportunities. The ideal candidate is not just looking for a job but a long-term career path with growth potential, including the opportunity to advance into leadership roles. With a combination of hourly pay and monthly performance bonuses, this role is perfect for someone who thrives in a fast-paced, customer-focused environment.
Responsibilities
Qualifications
Benefits
Location: Cable Dahmer Chevrolet of Independence
Pay Rate: Hourly monthly bonus
Schedule: Monday-Friday
Who We Are
At Cable Dahmer Automotive Group, we take pride in being a trusted dealership group dedicated to providing top-quality vehicles, exceptional customer service, and a strong commitment to our community. With a focus on innovation and excellence, we strive to create a welcoming and professional environment for both our customers and employees.
We believe in fostering career development through training, mentorship, and leadership opportunities. Our goal is to support our team members in achieving their professional growth while maintaining a customer-first approach.
Job Summary:
The Trade-In Trade-Up Specialist at Cable Dahmer Chevrolet of Independence will play a key role in driving customer engagement through outbound calls. This position requires a personable and goal-driven professional who can handle a high volume of calls, build strong relationships, and identify trade-in opportunities. The ideal candidate is not just looking for a job but a long-term career path with growth potential, including the opportunity to advance into leadership roles. With a combination of hourly pay and monthly performance bonuses, this role is perfect for someone who thrives in a fast-paced, customer-focused environment.
Responsibilities
- Make a high volume of outbound calls to engage potential customers about trade-in and upgrade opportunities
- Build rapport quickly and communicate effectively over the phone
- Follow up with leads and maintain an organized pipeline of potential trade-in customers
- Provide excellent customer service, ensuring a seamless and positive experience
- Collaborate with our sales team to maximize trade-in opportunities
- Grow into a leadership role with long-term career potential
Qualifications
- A strong communicator who’s confident and personable on the phone
- A motivated, goal-driven individual who can manage a high call volume
- Someone who wants a long-term career—this role has growth potential for the right person
- Sales or customer service experience is a plus, but a go-getter attitude is a must
- Availability Monday-Friday
Benefits
- Competitive hourly pay plus monthly bonuses
- Paid vacation and comprehensive health benefits (medical, dental, vision, and pharmacy coverage).
- Health savings account, short-term disability, and 401(k) with company match.
- Employee discounts on services, parts, and vehicles.
- Ongoing training and career development opportunities.
EEO including disability/vets
