Head of Golf

Compensation is salary plus unemployment benefits during Oct. to March layoff.

April 1st to September 30th – approx. 55 hours a week (~1500 to 1600 hours)

During layoff (October to March) work from home or attendance expected to supervise pro shop ordering, tournament scheduling, staffing decisions, golf shows and to attend register on good weather days particularly in March and October (~200 to 300 hours)

*Full and half days off will be based on play, outings and tournaments*

**Required work on weekends, tournaments and league nights**

Job Description:

The Head of Golf at Cable Hollow Golf Course is responsible for the day-to-day operations and services of the golf course, including the pro-shop, tournaments, leagues, membership, practice facilities and cart fleet. The position will promote an exceptional “golf experience,” and provide excellent services and programs for all patrons. The Head of Golf reports to the President and is a part of the Cable Hollow management team, serving equally with the Club House Manager, Event Director, Dining Services Director, and Golf Course Superintendent

List of Duties (including but not limited to):

- Maintain an organized and clean pro shop

- Supervise or perform daily care of the car fleet (cleaning, checking oil and fueling at end of each day). Communicate all abnormal maintenance needs to Golf Course Maintenance Department.

- Oversee the management and performance of all pro shop and applicable department operations and services; assure customer satisfaction

- Oversee and manage all pro shop staff, cart staff, and rangers.

- Focus on customers, revenue growth, cost containment and continuous improvement

- Coordinate and ensure all written correspondence, reporting, and communications for the golf operation including social media accounts

- Coordinate plans with the Club House Manager for all food and beverage needs, on-course food and beverage needs, banquets, outside events, and catering for all golf functions

- Meet, greet, and welcome prospective customers/patrons

- Enforce all rules and regulations governing golf course usage (including the signing out of golf carts for possible property damage & liability) and tee time adherence

- Develop and oversee an innovative tournament schedule and golf activities program that services all customer segments. (initiate creative ideas for new tournaments and outings)

- Run Tournaments and assist in League activities

- Develop and oversee golf instruction, clinics, golf schools, and player development programs for all customer segments

- Develop and oversee a profitable merchandise concession that is consistent with customer/patron needs

- Oversee golf marketing initiatives including all promotional materials, play recruitment, yield management, golf packages, and outside events plus the promotion of new golf memberships

- Develop skills in fiscal areas and performance for the golf operations including planning, budgeting, forecasting, monitoring, and correction

- Maintain a close working relationship with the Golf Course Superintendent and Club House Manager and participate in regular Management Team meetings.

- Coordinate with tournament event committees: Pricing, food, tournament format, contests, registration, sign-ups, scoring, results, announcements.

Expected Knowledge, Skills and Traits:

- Familiar with the PGA Professional Golf Management (PGA PGM) program

- Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations

- Fundamental supervisory practices and principles

- Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees

- Strong organizational, planning and prioritization skills

- Self-motivated with desire to promote and market

- Service and customer focused attitude

- Experienced in written and oral business communications

- Remain up-to-date on customer relationship management tactics and strategies

- Utilize the resources of PGA player development programs such as Get Golf Ready, PGA Sports Academy, Tee it Forward and others

- Willingness to engage in various software applications including: Microsoft Word, Excel, email, social media, tournament and database management in the Club Prophet Program.

- Maintain and promote a positive professional image within the community

- Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends

- Maintain a credible golf game and remain current on teaching innovations

- Use and Understanding of the GHIN System and Golf Genius

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Employee discount
• Health insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Russell, PA 16345 (Required)

Ability to Relocate:

• Russell, PA 16345: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000 - $50,000