Connected Communities Sales & Retention Account Manager

Job Description:

At Sparklight and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.  

Sparklight's Account Managers play an important role in their community by developing meaningful relationships with local property managers. As a Connected Communities Account Manager, you will educate property managers on our products and services so they can pass the information along to residents, you will match current and prospective tenants with Sparklight services that best fit their needs and manage events on property to drive brand awareness. You will also have the opportunity to network and meet with business leaders in your community. 

Our team also enjoys having fun! You will have the opportunity to participate in community outreach with your team and compete in friendly sales competitions. Our top sellers will win an all expense paid vacation to a tropical location for them and a guest!

What you will do to contribute to the company's success 

• Presenting and sells residential telecommunication services to assigned territory.
• Building and maintaining a healthy sales “funnel” by utilizing cold calling, referral sources, phone contacts, and other creative lead generating techniques.
• Upgrading existing clients by maintaining relationships and resolving customer issues.
• Consistently achieving and exceeding monthly sales goals.
• Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed. 

Qualifications

• At least one year of sales experience would set you up for success in this opportunity.
• A good general understanding of the telecommunications industry and strong community involvement is a plus.
• Well organized, self-motivated, professional appearance, goal-oriented with a positive attitude.
• Excellent oral and written communication skills.
• Requires a valid driver’s license, reliable vehicle, and a good driving record.

Core Competencies  

• Committed: Values each and every customer, while working hard to keep their business and support our communities.  
• Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.  
• Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.  
• Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.  

Benefits 

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:  

• Medical, dental, and vision plans – start when you start!  
• Life insurance (self, spouse, children) 
• Paid time off (vacation, holiday, and personal/sick days)  
• 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation)

• Group Legal plan with Identity Theft Protection 

Additional Perks  

• Tuition reimbursement (up to $5,250 on 1st year)  
• Free Cable One services for associates who live in a serviceable area 
• Annual community support to various organizations across the U.S.  
• Associate recognition & awards programs 
• Advancement opportunities  
• Collaborative work environment  

We’re an Award-Winning Organization! 

• Forbes’ “America’s Best Midsized Employers” 2021-2023

Our Commitment 

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. 
 

Pre-hire Processes 

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.  

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Salary : $5,250