Sr Director Growth & Retention

Job Description

Sr. Director Growth & Retention

Scottsdale, AZ

Cadence Education is currently in search of our next Sr. Director Growth & Retention in Scottsdale, AZ

Cadence Education is one of the premier early childhood educators in the United States, operating over 325 private preschools and elementary schools across 30 states. With over 30 years in business, we have developed an unparalleled expertise in preparing students to thrive in the next step of their childhood.

At Cadence Education, our mission is to create bright futures for children, families, employees and our communities. This mission can only be accomplished through a team of passionate childcare professionals who combine their talents to provide an unparalleled level of care and compassion for children and their families. Our research-based curriculum and home-based environments are the leading edge of early education.

Our schools are staffed with individuals who are talented, fun, and genuinely enthusiastic about child development and learning. We encourage collaboration and cherish open-communication in each school and with our corporate office.  We work hard to create an outstanding work-life balance by supporting leaders and staff members every step of the way. For additional information about Cadence, please visit www.cadence-education.com.

Benefits of Working Full Time at Cadence Education:

• Competitive compensation
• On demand pay with UKG Wallet
• 50% childcare tuition discount
• 401(k) with employer match
• Educational and professional development
• Comprehensive benefit package for all full-time employees, including:
• Paid time off that increases with seniority
• Medical, dental, vision options available
• Additional life, disability, and retirement plans
• Tuition reimbursement
• Company-paid life insurance
• Paid holidays
• 401K
• Pet insurance
• Paid CDA 

Company Overview

Sr. Director Growth & Retention Required Skills and Education:

• Knowledge, Skills, and Abilities:

  ·       Must have deep understanding of Early Childhood Education, particularly growing school enrollment.

  ·       Demonstrated ability to strategically influence cross-functional leaders and implement initiatives at the enterprise level.

  ·       Strong analytical acumen and data-driven approach to forecasting, goal-setting, and continuous improvement.

  ·       Experience building and mentoring teams, coupled with superior communication and training capabilities for diverse audiences.

  ·       Proven leadership in change management, process optimization, and large-scale project execution.

  ·       Ability to travel up to 20% of the time.

  ·       Must possess effective customer service and communications skills, the ability to work with professionals and maintain confidentiality standards.

  ·       Requires proven organization skills with attention to detail and the ability to prioritize and work on multiple projects in a fast-paced environment.

  ·       Must be able to work effectively with all levels of the organization.

  ·       Maintains knowledge and skills to handle new complexities, challenges, responsibilities, and seeks exposure to new ideas and perspectives.

  ·       Ability to deliver programs and training to improve adaptability and continuous learning capabilities in organization.

  ·       Requires ability to read, write and communicate effectively in English.

  ·       Proficiency with Microsoft Office products, including PowerPoint and Excel.

  Education or equivalency:

  ·       Bachelor’s degree in education or related field is preferred; or equivalent combination of training and progressively responsible experience that will result in the required specialized knowledge and abilities to perform the assigned work.

  Experience:

  ·       Minimum ten (10) years’ experience in Early Childhood Education, Marketing or Sales.

  Specialized training:

  ·       None.

  Certification/licensure:

  ·       None.

  Competencies

  ·       Business Acumen

  ·       Learning on the Fly

  ·       Innovation Management

  ·       Dealing with Ambiguity

  ·       Customer Focus

  ·       Drive for Results

 Sr. Director Growth & Retention Job Responsibilities:

The Sr. Director Growth & Retention is a strategic leader within the Marketing Department, responsible for setting and executing a comprehensive growth strategy across the organization’s school network. This role extends beyond day-to-day enrollment activities, focusing on building enterprise-wide processes, policies, and leadership capabilities to drive growth, retention, and overall performance in alignment with corporate goals. The Sr. Director Growth & Retention Enrollment collaborates with executives, regional leaders, and cross-functional teams to ensure that best practices for enrollment are not only developed but also scaled effectively across all schools.

ESSENTIAL FUNCTIONS:

1.

Develop and implement a long-term enrollment growth strategy in partnership with Field Operations, Marketing, and other senior leaders. Oversee performance analysis, forecasting, and goal setting to maximize new student starts and retention on an enterprise-wide scale.  This includes evaluating funnel performance and developing best in class strategies to maximize lead funnel conversion.  

2.

Leverage organizational analytics to identify school cohorts most likely to deliver organic headcount growth and develop and test mechanisms to increase enrollment performance.

3.

Partner with Operations on accountability for funnel conversion rates, in effort to maximize new lead to visit completed rate.  Provide secondary support for visit to registration conversion success.

4.

Work closely with the Marketing team to shape and influence lead-generation efforts, ensuring targeted campaigns and initiatives are aligned with enrollment objectives, including forecasting to help influence media spend.

5.

Identify and implement programs that optimize family and student retention, through transitional seasons and on an overall annual basis. 

6.

Provide direct leadership to Enrollment Team, guiding them in setting priorities, managing resources and delivering measurable enrollment results through call center effectiveness and lead to visit completed conversion rates.

7.

Identify scalable opportunities to deploy a small team to focus on schools most likely to influence overall organizational utilization growth.

8. 

This role is a play and coach to the Director Enrollment position.  Dividing and conquering our 300 school portfolio, executing the growth strategies directly with some schools, while teaching and building that skill in the Director Enrollment.

Cadence Education is an Equal Opportunity Employer.