What are the responsibilities and job description for the Resident Concierge position at Cadia Healthcare - Hyattsville?
- Personal, Vacation, Sick Days & Paid Holidays
- Health, Dental, and Vision insurance; Company Paid Life insurance
- A 401(k) plan with company match.
- Maternity Leave Options, Short and Long Term Disability.
- Personal and Family Medical Leave.
- Tickets At Work/Ticket Monster – Discount Programs
- Free and Discounted Employee Meals
- Tuition Reimbursement
- In Facility Training/Inservice Programs
- Employee Assistance Program
- Free Will/Estate Preparation Services
- Free/Discounted Legal Services Program
What You Will Do
The Resident Concierge plays an important role in implementing an exceptional care experience to both current and newly admitted residents. This position coordinates important functions and information with the interdisciplinary team to communicate with the residents and their loved ones. Cadia is dedicated to providing the best care possible and that’s where you come in.
Who We Are
Compassion and appreciation are at the heart of who we are. We act as an advocate for the resident but also for our employees. At Cadia Healthcare, we have built an environment where new ideas are encouraged . Our company culture is built on being supportive, working as a team and reaching our goals. Cadia is excited to have you continue your career with us!
Major Responsibilities :
· Works closely with Nursing and Admissions in ensuring a smooth onboarding and warm welcome experience for newly admitted residents.
· Coordinates and communicates important information to residents’ family or responsible party such as care plan schedule, dietary requests during admission.
· Facilitate customer service concerns and complaints for residents.
· Perform some nursing duties such as taking vital signs upon admission.
· Perform various front desk duties as needed.
Requirements :
· Must possess a High School Diploma or equivalent.
· Valid CNA or GNA license in Mayland
· Must possess 2 years of experience in long term care setting
· Proficiency with MS Word and Excel is required
