What are the responsibilities and job description for the SERVICE ASSISTANT position at Cadillac of New Orleans?
CUSTOMER SERVICE ASSISTANT
Location: Metairie, LA, 70006
Skills: Service Assistant with ASE Certification
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. The ideal candidate will have experience in customer service and hold an ASE certification.
Responsibilities:
- Provide exceptional customer service to all clients
- Assist customers with repair needs
- Communicate with insurance companies and adjusters
- Manage customer inquiries and complaints
- Maintain accurate records of customer interactions and repair progress
Requirements:
- ASE certification
- Experience in service
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong attention to detail and organizational skills
- Proficient in Microsoft Office and other computer programs
