Client Collections Coordinator

The Client Collections Coordinator will be primarily responsible for reviewing client accounts, coordinating with various stakeholders and working closely with the billing team. The successful candidate will have experience working in a fast-paced legal or professional services environment, and a strong understanding of billing cycles, AR management, and software tools, particularly 3E.

Key Responsibilities:

Accounts Receivable:

• Ensuring timely and accurate application of cash receipts.
• Monitor aged receivables, communicate with clients to follow up on outstanding payments, and escalate as necessary.
• Address client inquiries regarding billing, payments, and discrepancies in a timely and professional manner.
• Reconcile client accounts and apply payments to client balances.
• Collaborate with attorneys and the finance team to resolve issues related to unpaid invoices, billing adjustments, and credit memos.

Software & Process Management:

• Ensure compliance with firm policies and procedures regarding collections practices, and contribute to process improvement initiatives.
• Maintain accurate records, including applicable deposits, retainer applications, and write-offs.

Financial Reporting & Analysis:

• Prepare and maintain A/R reports, highlighting trends in client payments and identifying areas of concern.
• Assist in the preparation of internal and external financial reports as needed.
• Support quarterly and year-end audit processes, including providing necessary documentation and reports for reconciliation.

Collaborative Support:

• Liaise with attorneys, clients, and other departments to facilitate billing processes.
• Assist with any ad-hoc billing tasks or special projects as requested.

Required Skills & Experience

Experience:

• 3-5 years of billing experience in a legal or professional services environment, with familiarity in managing client accounts and A/R.
• Experience working with 3E or similar financial systems (Aderant, Elite, or similar legal billing software).
• Proven understanding of billing cycles, accounts receivable, and collections processes.

Skills:

• Proficiency in Microsoft Excel (pivot tables, vlookups, etc.).
• Strong experience with e-billing systems.
• High level of comfort with billing software, including the ability to quickly learn new applications.
• Strong attention to detail with excellent organizational skills.
• Ability to work independently and handle multiple tasks in a deadline-driven environment.
• Professional written and verbal communication skills to interact with clients and internal teams.
• Ability to maintain confidentiality when dealing with sensitive financial information.

Education:

• A bachelor's degree in accounting, finance, business, or a related field is preferred.
• Professional certifications are a plus.

The anticipated annual base salary range for this position is $75,000 to $90,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location from which the applicant will be performing the job.

EEOC: Cadwalader is an equal opportunity employer. We offer opportunities to all qualified persons regardless of race, (including traits historically associated with race, such as, but not limited to, hair texture and protective hairstyles) color, religion, sex, gender, sexual orientation, gender identity and expression, pregnancy (including childbirth, lactation, and related medical conditions), reproductive health decisions, national or ethnic origin, age, disability, marital status, status as a veteran, genetic information or predisposition, or status in any group protected by applicable federal, state or local law.