Business Development Manager

Description

As the pioneer and innovator of Quartz Surfacing solutions, Caesarstone sparked a revolution in the global market for countertops. As we continue to transform the surface industry through quality, passion and hard work, we are committed to building empowered teams and delivering a second-to-none customer experience.

Caesarstone proudly maintains a leading presence in more than 50 countries, with our global head office in Israel, along with four state-of-the-art manufacturing plants in the USA, Israel, and India. With our North American headquarters in Charlotte, NC, our teams reach across multiple regions across the USA and Canada.

At Caesarstone, we believe our employees are the backbone of our company. We are committed to hiring team members who are creative, innovative, dedicated and disciplined. We are a thriving company with a variety of career opportunities seeking forward-thinking professionals to join our team. We offer exceptional benefits, competitive salaries, and a compassionate and collaborative company culture. Come join our team!

In your role as a Business Development Manager for Caesarstone, your responsibilities will be centered around driving revenue growth and fostering strong relationships with key customers. You'll need to demonstrate a keen interest in boosting sales, a personal drive for success, and a commitment to achieving your goals, all while maintaining a strong focus on delivering exceptional customer service.

As a sales professional, your tasks will encompass various aspects of sales strategy, including developing effective customer account plans, managing existing accounts, spotting new business prospects, and ensuring a high level of customer satisfaction. This opportunity will allow you to utilize your sales and business development expertise while representing a brand renowned for its excellence in the industry.

One of your primary duties will involve managing key sales accounts. This entails nurturing and expanding relationships with significant customers, acting as the intermediary between the company and various stakeholders such as Stone Fabricators, Architects and Designers, Kitchen & Bath Retailers, Builders, General Contractors, and Stone Suppliers within your designated territory.

KEY RESPONSIBILITIES :

• Account Management : Manage and nurture existing accounts to cultivate long-term, mutually beneficial partnerships. Understand each customer's unique needs, preferences, and project requirements to provide tailored solutions.
• Maintain an open line of communication with your Manager, providing regular input on all account activity, including status and call reports on a weekly basis.
• Regularly utilize and leverage CRM for customer tracking, maintaining, analyzing, and managing customer requirements.
• Maintain existing customer relationships, develop new relationships, and network to grow market share, with accounts of all sizes, through regular customer visits and product knowledge presentation sessions.
• Develop and execute comprehensive customer / sales plans to drive business growth.
• Manage projects in the pipeline through quality checks and other follow-up.
• Monitor and manage appropriate levels of merchandising materials and samples, for assigned customers, in support of the brand and product in your market.
• Business Development : Prospect, identify, and pursue new sales opportunities in the premium countertop market. Conduct market research to identify potential customers and maintain a robust pipeline of qualified leads.
• Sales Strategy : Develop and implement effective sales strategies to achieve revenue targets and expand market share. Collaborate with the sales team and management to align strategies with overall company goals.
• Customer Relationship Management : Cultivate strong relationships with customers, architects, designers, contractors, and other key stakeholders. Ensure exceptional customer satisfaction by addressing inquiries, resolving issues promptly, and exceeding expectations.
• Collaborate with Order Fulfillment team (OFS) and Operations and logistics to ensure high level of customer service for customers and working with internal stakeholders to mitigate any potential obstacles.
• Product Expertise : Become an expert on our premium countertop product range, understanding its features, benefits, and advantages over competitors. Articulate product value propositions persuasively to customers.
• Negotiation and Closing : Skillfully negotiate contracts, pricing, and terms with customers to achieve win-win agreements. Effectively close sales deals to meet and exceed quarterly and annual targets.
• Market Insights : Stay updated on industry trends, competitor activities, and market dynamics. Utilize this knowledge to refine sales strategies and capitalize on emerging opportunities.
• Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations)
• Reporting and Analysis : Maintain accurate customer relationship and activity records in CRM, prepare regular reports, and present performance metrics to the management team. Analyze sales data to identify areas for improvement and implement corrective measures, for customer accounts focused on growth.
• Other duties may be assigned.

The role of a Business Development Manager goes beyond just selling products. It's about building and nurturing partnerships that contribute to the growth and success of both your clients and the Caesarstone brand. Your ability to showcase your sales acumen and represent the excellence associated with Caesarstone will play a pivotal role in the brand's continued success.

Requirements

QUALIFICATIONS & SKILL REQUIREMENTS :

WORKING CONDITIONS :

KEY TRAITS :

WHAT WE OFFER :

Caesarstone is proud to provide employees with a comprehensive and attractive benefits program which includes the following :

The base salary for this role is between $70,000 - $80,000.

During the interview process, total compensation will be determined in alignment with market data, team equity, and the experience & capabilities of each candidate.

In this role you will show leadership and initiative and will demonstrate an entrepreneurial flair along with creativity and self-motivation. You must be able to work independently and must have the capacity to multitask. As a high performer you will consistently be able to bring initiatives to full completion without close supervision. As a growing organization opportunity for growth and advancement remains available and we encourage internal promotion and mobility for personal growth.

If you are a passionate and driven individual with a knack for sales and a keen interest in architecture and design, we encourage you to apply.

Join our team and play a pivotal role in shaping the way architects and designers incorporate our products into their visionary projects.

Caesarstone US provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Caesarstone US complies with applicable EEO state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Caesarstone US expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Caesarstone US employees to perform their expected job duties is absolutely not tolerated.

We are committed to fostering an inclusive and accessible environment. Caesarstone is an equal opportunity employer committed to diversity and inclusion and welcomes and encourages applications from people with disabilities.

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

OUR COMPANY VALUES

Salary : $70,000 - $80,000