What are the responsibilities and job description for the Retailer / Barista position at Caffe BN on Northern Inc?
About the Role:
As a Retailer / Barista, you will play a crucial role in creating a welcoming and enjoyable experience for our customers. Your primary responsibility will be to prepare and serve high-quality beverages and food items while maintaining a clean and organized workspace. You will also engage with customers, providing them with product knowledge and recommendations to enhance their experience. This position requires a balance of customer service and operational efficiency, ensuring that all transactions are processed accurately and promptly. Ultimately, your efforts will contribute to the overall success of our establishment and customer satisfaction.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in a retail or food service environment.
Preferred Qualifications:
- Barista training or certification.
- Experience with specialty coffee preparation and knowledge of coffee brewing methods.
Responsibilities:
- Prepare and serve a variety of beverages, including coffee, tea, and specialty drinks, according to established recipes and standards.
- Engage with customers to take orders, provide recommendations, and ensure a positive dining experience.
- Maintain cleanliness and organization of the work area, including equipment, utensils, and seating areas.
- Process transactions accurately using the point-of-sale system and handle cash and credit card payments.
- Assist in inventory management by restocking supplies and reporting any shortages to management.
Skills:
The required skills for this position include strong customer service abilities, which are essential for engaging with customers and ensuring their satisfaction. Attention to detail is crucial when preparing beverages and handling transactions to maintain quality and accuracy. Time management skills will help you efficiently juggle multiple tasks during busy periods, ensuring that all customers are served promptly. Preferred skills, such as knowledge of coffee brewing techniques, will enhance your ability to create exceptional beverages and educate customers. Overall, a combination of these skills will enable you to thrive in a fast-paced retail environment while delivering an outstanding customer experience.