What are the responsibilities and job description for the Behavioral Health Administrative Assistant position at Cahaba Medical Care Foundation?
Duties and Responsibilities:
- Makes arrangements for meeting and trainings, as needed
- Provide quality customer service
- Serves as the contact person for the Behavioral Health Department/SUD Program
- Screen calls, emails, and other correspondence sent from reception
- Manage multiple clinical and meeting calendars for Director of Behavioral Health, Social Service Coordinator, and SUD Coordinator
- Functions as administrative support for Director of Behavioral Health and SUD Coordinator
- Organize, maintain, and file digital files and records
- Prepare and edit correspondence, reports, spreadsheets, and presentations
- Complete special projects as assigned
- Assisting with other overflow work as directed by the Director of Behavioral Health
- Prompt, Regular attendance at the office
- Prioritize conflicting needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with hard deadlines and quick turnaround times.
- Manages MAT Referral Spreadsheet to ensure accuracy and up-to-date information
- Schedules suboxone intake and MAT Clinic appointments for all CMC locations (Centerville, West End, Bessemer)
- Contacts behavioral health patients on behalf of the Director and SUD Coordinator, as needed
- Maintains registries (suboxone, behavioral health, School based health referral, psych consult, mental health hotline) for the Director of Behavioral Health
- Receives and processes referrals for the Behavioral Health Department
- Completes monthly medicaid verifications for patients enrolled in the Ryan White Program
- Inputs Ryan White Data in monthly/quarterly reports, update spreadsheets as needed
- Assist in scheduling Ryan White patients for initial intakes, follow ups and missed appointments
- Any other duties as assigned by the Director of Behavioral Health, Social Service Coordinator, and SUD Coordinator
Required Skills:
- Knowledge of behavioral health and social work concepts
- Excellent organizational, interpersonal and communication skills
- Strong computer and internet research skills, including high comfort level with office software products (such as Google Apps, Microsoft Office, Adobe)
- Project coordination experience
- Ability to work well with various levels of internal management and staff as well as outside vendors and clients
- High level of flexibility and willingness to help with the daily tasks
