What are the responsibilities and job description for the IT System Analyst I position at Cahaba Medical Care Foundation?
Job Title: System Analyst I
Company Name: Cahaba Medical Care
Job Location: Rural
Job Type: Full-time
Job Summary:
Cahaba Medical Care is looking for a detail-oriented and motivated System Analyst to join our IT team. As a System Analyst, you will play a crucial role in optimizing our healthcare information systems, ensuring they align with our organization's goals and meet the needs of our clinicians and staff. You will be the first line of defense for tickets, handling initial support and issue resolution, and also receive escalation calls from the help desk support number. Additionally, you will collaborate with various stakeholders to analyze system requirements, identify solutions, and support system implementation and maintenance.
Duties and Responsibilities:
Device Setup & Maintenance – Configure, deploy, and maintain Windows and Mac laptops, printers, mobile devices, and conference room technology. Ensure proper enrollment and updates in the device management system.
Technical Support – Serve as the first point of contact for Help Desk escalations, resolving common IT issues, including hardware, software, EMR systems, and remote access tools. Support medical device troubleshooting and provide guidance on IT processes.
Infrastructure & Security – Assist with installing and maintaining security cameras, network infrastructure, and access points. Ensure compliance with security policies and update specialized IT equipment as needed.
User Support & Training – Provide assistance with applications, phone systems, and basic troubleshooting. Support employees with conference room technology, headsets, and TV installations.
Qualifications and Requirements:
This position requires strong troubleshooting skills, attention to detail, and the ability to support users across multiple platforms and systems.
Prior experience as a Systems Analyst, preferably in a healthcare environment. (not required)
Familiarity with healthcare information systems, including EHRs and practice management systems is advantageous.
Knowledge of healthcare standards and regulations (e.g., HIPAA, NIST) is beneficial.
Strong analytical and problem-solving skills.
Company Name: Cahaba Medical Care
Job Location: Rural
Job Type: Full-time
Job Summary:
Cahaba Medical Care is looking for a detail-oriented and motivated System Analyst to join our IT team. As a System Analyst, you will play a crucial role in optimizing our healthcare information systems, ensuring they align with our organization's goals and meet the needs of our clinicians and staff. You will be the first line of defense for tickets, handling initial support and issue resolution, and also receive escalation calls from the help desk support number. Additionally, you will collaborate with various stakeholders to analyze system requirements, identify solutions, and support system implementation and maintenance.
Duties and Responsibilities:
Device Setup & Maintenance – Configure, deploy, and maintain Windows and Mac laptops, printers, mobile devices, and conference room technology. Ensure proper enrollment and updates in the device management system.
Technical Support – Serve as the first point of contact for Help Desk escalations, resolving common IT issues, including hardware, software, EMR systems, and remote access tools. Support medical device troubleshooting and provide guidance on IT processes.
Infrastructure & Security – Assist with installing and maintaining security cameras, network infrastructure, and access points. Ensure compliance with security policies and update specialized IT equipment as needed.
User Support & Training – Provide assistance with applications, phone systems, and basic troubleshooting. Support employees with conference room technology, headsets, and TV installations.
Qualifications and Requirements:
This position requires strong troubleshooting skills, attention to detail, and the ability to support users across multiple platforms and systems.
Prior experience as a Systems Analyst, preferably in a healthcare environment. (not required)
Familiarity with healthcare information systems, including EHRs and practice management systems is advantageous.
Knowledge of healthcare standards and regulations (e.g., HIPAA, NIST) is beneficial.
Strong analytical and problem-solving skills.
