What are the responsibilities and job description for the IT Senior Analyst - Applications position at DCH Health System?
Overview
Serves as a primary resource for technology / applications project planning, management and support with special focus on high-end solutions. Evaluates, recommends, configures, and installs technology to meet customers' needs. Works on complex implementation, development and support projects. Manages multiple resources and projects to effectively implement standard systems and services.
Responsibilities
Assists with development, implementation, and planning for technology consistent with customer requirements and industry standards, especially those involving the highest level implementation management and / or development
Develops policies and procedures related to the use, management, and support of assigned applications
Serves as a primary resource or project leader for small or medium IT projects with focus on planning, management, and support of these projects
Serves as a high-level resource for all I / T tasks and projects.
Serves as a departmental and customer training resource and mentors new employees.
Develops and implements cost savings and performance improvement processes
Participates in on-call and weekend coverage as needed
Key resource for designing IT systems to meet user work flows / processes
DCH Standards :
Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
Performs compliance requirements as outlined in the Employee Handbook
Must adhere to the DCH Behavioral Standards including creating positive relationships with patients / families, coworkers, colleagues and with self.
Requires use of electronic mail, time and attendance software, learning management software and intranet.
Must adhere to all DCH Health System policies and procedures.
All other duties as assigned.
Qualifications
Associate's degree and 8 years of IT or 8 years Processional Licensed healthcare related experience.
Bachelor's degree and 6 years of IT or 6 years Professional Licensed healthcare related experience.
Master's degree and 4 years of IT or 4 years Professional Licensed healthcare related experience.
Excellent written and verbal communication skills with the ability to make formal presentations required
Possesses excellent personal computer skills with experience in hospital or clinic applications
Exhibits strong interpersonal skills and abilities to deal effectively with all levels of personnel
Must be able to read, write legibly, speak, and comprehend English
Demonstrates advanced-level skills in one of the following :
Skill in project management techniques, financial applications, and / or clinical applications
Work experience may substitute for education requirement
Working Conditions : WORK CONTEXT
Frequent face to face or telephone contact with others
Must work well within group setting or on a team
Frequent daily use of electronic email
Must have good manual dexterity for data entry and adjustment of paper and forms in printers
Meeting organizer and facilitator
Ability to travel to all Health System facilities
Physical presence onsite is essential
Public Speaking
Participate in afterhours on-call rotation
PHYSICAL FACTORS
Light work with sitting for 99% of the time
Hearing and vision must be normal or corrected to within normal range
Able to perform the duties with or without reasonable accommodation
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