TG Dual Rate Dealer/Supervisor

Description

POSITION SUMMARY:

The Table Games Dual Rate Dealer / Supervisor is responsible for the accuracy and professional, proficient manner in dealing a specific table game according to Cahuilla Casino’s policies and procedures and in compliance with Gaming regulations. He or she will alternate between dealing and serving in the capacity of Floor Person providing oversight for dealers and ensuring compliance to gaming regulations and TG protocols and procedures.

DUTIES AND RESPONSIBILITIES

• Responsible for the protection and control of the game being dealt, Blackjack, Ultimate Texas Hold’em, and Three Card Poker.
• Conducts the games in accordance with the Cahuilla Casino’s policies and procedures, handling player transactions and notifying Table Games Supervisor of any irregularities.
• Advises Table Games Supervisor or Table Games Manager of any player disputes or arguments that may arise during the game.
• Informs Table Games Supervisor or other personnel of any important or relevant facts regarding specific players and their action.
• Maintains a professional, friendly, and courteous atmosphere providing the customer with a pleasant gaming experience, and notifying Table Games Supervisor of any customer needs i.e., cocktails, Host Service, etc.
• Promotes departmental and property wide promotions.
• Knowledge of gaming regulations as well as the Cahuilla Casino’s internal controls, policies and procedures.
• Responsible for maintaining a consistent, regular attendance record.
• Provides oversight and guidance in role as Floor Supervisor to dealers on shift.
• Communicates errors, infractions, and exceptions to dealers in real time.

Qualifications

QUALIFICATIONS AND REQUIREMENTS

• Table Games Dealer experience preferred.
• Must have thorough knowledge of all table games, rules, procedures, and regulations.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.
• Must be at least 21 years of age.
• High School Diploma or equivalent.
• Ability to obtain and maintain a Cahuilla Gaming License and submit to random drug/and or alcohol testing.
• Ability to obtain a California Driver’s License
• Ability to complete necessary Casino Essentials courses to carry out the job responsibilities.
• Ability to provide required licenses or certifications for a specific position to ensure job is carried out safely and effectively.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

While performing the duties of this job, the employee is frequently required to walk, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop or bend, and speak and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the essential functions of this position, the employee is occasionally exposed to outdoor weather conditions and required to move about he Casino floor and exposed to a non-smoke free environment.

NOTE

This description incorporates the most typical duties performed. It is recognized that other duties not specifically mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of the position.