What are the responsibilities and job description for the Automotive Title Specialist I (Manheim) position at CAI Cox Automotive Corp Svcs., LLC?
Company
Cox Automotive - USAJob Family Group
Job Profile
Management Level
Flexible Work Option
Travel %
Work Shift
Compensation
Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description
Job Responsibilities:
- Process and re-assign titles for vehicle sold by auction.
- Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title in the state for which it is filed. Confirm accurate Vin number, odometer reading, release of liens, and that title contact no alterations, etc.
- Determine negotiability of title document and assess for potential fraud. Report any title discrepancies.
- Resolve Title issues through interactions with customers, dealers and regulatory agencies. Work with manager/supervisor to negotiate price adjustment between buyer and seller for a title problem if necessary.
- Maintain knowledge of current DMV laws and regulations as they relate to vehicle titles and interpret titling regulation in each state for which vehicles are processed.
- Receive and if necessary, route telephone calls in a courteous and efficient manner to the appropriate personnel or department.
- Run outstanding title reports, review and contact sellers regarding outstanding titles.
- Perform other duties such as processing sale day transactions using the AS400 and provide customer service.
- Verify purchases in-lane using the DVR
- Access and or add client information from Auction Access
- Assist in sale day Settlement balancing
- Ensure Front counter coverage
- Visibly demonstrate commitment to Client Satisfaction modeling the behaviors of Cox culture.
- May be required to work overtime (more than 40 hours per weeks) as business needs dictate.
- Perform other duties as assigned by Management
- May be required to travel and or work overtime as business needs dictate.
Qualifications:
- High School Diploma or equivalent required.
- Generally, less than 2 years of related experience required in the auction/automobile industry or at the DMV
- Valid Driver's license and safe driving record required.
- Effective communication skills required
- Must possess good problem-solving and organizational skills
- Basic computer and software skills required.
This posting is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
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Salary : $16 - $24