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Automotive Title Specialist I (Manheim)

Cox Automotive
Carleton, MI Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 5/10/2025
Job Responsibilities:


  • Process and re-assign titles for vehicle sold by auction.
  • Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title in the state for which it is filed. Confirm accurate Vin number, odometer reading, release of liens, and that title contact no alterations, etc.
  • Determine negotiability of title document and assess for potential fraud. Report any title discrepancies.
  • Resolve Title issues through interactions with customers, dealers and regulatory agencies. Work with manager/supervisor to negotiate price adjustment between buyer and seller for a title problem if necessary.
  • Maintain knowledge of current DMV laws and regulations as they relate to vehicle titles and interpret titling regulation in each state for which vehicles are processed.
  • Receive and if necessary, route telephone calls in a courteous and efficient manner to the appropriate personnel or department.
  • Run outstanding title reports, review and contact sellers regarding outstanding titles.
  • Perform other duties such as processing sale day transactions using the AS400 and provide customer service.
  • Verify purchases in-lane using the DVR
  • Access and or add client information from Auction Access
  • Assist in sale day Settlement balancing
  • Ensure Front counter coverage
  • Visibly demonstrate commitment to Client Satisfaction modeling the behaviors of Cox culture.
  • May be required to work overtime (more than 40 hours per weeks) as business needs dictate.
  • Perform other duties as assigned by Management
  • May be required to travel and or work overtime as business needs dictate.


Qualifications:


  • High School Diploma or equivalent required.
  • Generally, less than 2 years of related experience required in the auction/automobile industry or at the DMV
  • Valid Driver's license and safe driving record required.
  • Effective communication skills required
  • Must possess good problem-solving and organizational skills
  • Basic computer and software skills required.


This posting is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

USD 16.15 - 24.23 per hour

Compensation:

Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Salary : $16 - $24

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