Business Process Design & Improvement Manager

Company

Cox Automotive - USA

Business Operations

Business Process Design & Improvement Manager

Manager - Non People LeaderHybrid - Ability to work remotely part of the week

Yes, 15% of the time

Day

Compensation

Compensation includes a base salary of $90,100.00 - $150,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Are you someone with experience in consulting who wants to work at the intersection of strategy and operations? In this role, you will research best practices within and outside the organization to understand new and emerging trends. You will collect and analyze process data and recommend ways to increase efficiency, including how new information technology can support reengineering business operations and processes. You will be responsible for the strategy and execution of initiatives, including generating business cases and prioritizing work based on key metrics such as ROI. Additionally, you will partner with cross-functional teams, including the change and training teams, to implement and scale solutions nationwide.

Primary Duties / Key Responsibilities:

• Conduct qualitative and quantitative analyses to solve business problems and provide strategic recommendations

• Collect, clean, and interpret data from various sources to identify key trends and insights

• Collaborate with stakeholders to understand business requirements and translate them into analytical frameworks

• Leads cross-functional projects design to reengineer and improve efficiency across complex business operations

• Create presentations and reports to communicate findings and recommendations to senior leadership

• Build and sustain relationships with corporate stakeholders, operations, auctions, and regional teams

• Analyze feedback, process times and other information to determine roadblocks and possible solutions

• Gain buy-in from stakeholders on design and direction of strategic projects

• Assist in design, implementation and tracking of metrics to indicate project impact

• Partners with functional and operation leaders to ensure an integrated and effective deployment and adoption of business improvement initiatives.

• Provide management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives

• Promote change management, project adoption, SOP practices, and continuous improvement culture across operating units.

Required Experience & Specialized Knowledge and skills

• Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field 

• 5 years of relevant operational excellence experience at the auction level or equivalent

• Experience in process improvement design

• Experience with business support software applications such as Microsoft Office (Word, PowerPoint, Excel) required

• Possess an understanding of the automotive industry, i.e., industry structures, key players, competitive dynamics, technological underpinnings

• Possess ability to develop and present high-level presentations to Corporate and Auction Management

• Possess ability to manage groups across a nationwide geographic basis

• Ability to work & contribute given broad direction

• Display a positive and professional image

• Ability to lead through influence and negotiation

• Highly motivated with a strong work ethic

• Demonstrated bias for action and results

• Ability to handle stress and multiple priorities

• Good analytical skills and aptitude

• Must be able to proactively identify and resolve issues through analysis with proven results

• Excellent people, teamwork, and customer service skills

• Clear and effective written and verbal communication skills

• Ability to build process flows

• Ability to travel up to 20%

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

 

Salary : $90,100 - $150,100