Talent Development Specialist Intern

Fleet Services by Cox Automotive keeps your fleet moving!   

Headquartered in Indianapolis, IN, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country.  

Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Fleet Services also serves customers utilizing its 20 nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, Fleet Services provides scheduled maintenance and unscheduled services to fleets anywhere, anytime.  

Fleet Services, the largest independent fleet maintenance company in the country, is currently hiring a Talent Development Specialist Intern to work in the Learning and Performance Solutions department.   

Duties & Responsibilities: 

• Rotate through four talent development functions (facilitation, content creation, graphic design, project management) with respect to our multi-week Mobile Tech orientation program 

• Assume the leadership/management of a quality improvement initiative from inception to conclusion  

• Assist with the migration of learning resources from SumTotal to Workday Learning via Learn@Cox (LMS) 

• Create and present a capstone project to propose ideas and solutions to senior leadership for improving internal processes, systems, and customer service 

• Engage with internal stakeholders, subject matter experts, and technicians 

• Understand the overall concept of Fleet Services; including the brand, customers, and service goals 

• Learn elements of the Adobe Creative Suite, Articulate, and our internal Learning Management System (LMS) 

Requirements 

• Pursuit of a bachelor's degree in organizational training and development, Educational Technology, or a similar field with a preference for those entering their third or fourth year of post-secondary study 

• Experience with Microsoft 365 (PowerPoint, Outlook, Teams, Word, Excel, OneNote) preferred 

• Experience with Adobe Creative Suite and Articulate preferred 

• Knowledge of ADDIE as an instructional design methodology to help organize and streamline the production of course content and the creation of learning solutions is preferred 

• Ability to work in a fast-paced environment and manage time efficiently between multiple priorities/projects 

• Exceptional verbal and written communication skills, interpersonal skills, initiative, and the ability to work independently in a team environment 

• Obsessed about the learner experience 

• Possesses a Servant Leadership mindset 

• Mechanical inclination strongly preferred, either professional or enthusiast competency 

• Ability to occasionally lift and/or move up to ten (10) pounds 

Office Environment 

• Position is located near the Fleet Services home office at 4709 West 96th Street, Indianapolis with some remote work possible 

• Intern will be embedded within the highly energetic, diversely talented Learning and Performance Solutions team 

• Team members dress in business casual attire