Demo

Implementation Program Manager

CAI
CAI Salary
Lyon Station, PA Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 4/16/2025
Job ID Number R4776
Employment Type Full time
Worksite Flexibility Onsite
Job Summary As an Implementation Project Manager, you will manage large scale, highly complex, highly visible and/or business critical ERP implementation projects from concept to completion.
Job Description

We are looking for an Implementation Project Manager to manage large scale, highly complex, highly visible and/or business critical projects from concept to completion. Responsibilities include the coordination and completion of projects on time, within budget and within scope. The Project Manager will work closely with stakeholders, developers, and consultants to ensure a successful delivery of the defined deliverable(s). The Project Manager is highly organized, proud of the work they do, and are always learning and working on ways to develop their expertise. A successful project manager is accountable, responsible, creative, innovative, and an overall team player. This position will be contract and onsite and requires occasional travel to various East Penn locations .

What You’ll Do

Responsible for all project management processes (concept through completion) for large scale, highly complex, highly visible and/or business critical projects through the project life cycle

Balance difficult conflicting priorities

Lead meetings between stakeholders, resources, senior managers, and executives

Define project scope, goals and deliverables

Develop and maintain detailed project plan and schedule, refining as needed, to ensure projects are delivered on time, within scope, and produce desired results

Uncover project risks and define a strategy to address

Manage project evaluation and dissemination activities

Establish resource requirements and coordinate project resources (internal and third parties /vendors)

Directs cross-functional teams of associates and 3rd party vendor partners through complex project initiatives

Cultivate a productive environment by communicating project goals and objectives, team members’ roles and responsibilities, and clarifying process

Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence

Ensure effective hand-offs between team members

Monitor and track project progress, providing regular updates to stakeholders and senior management

Identify and remove roadblocks by providing feedback, encouragement, and advice

Escalate appropriate issues for resolution

Continue professional development to keep abreast of emerging technologies, methods and best practices used in project management

Contribute to process improvement initiatives by establishing practices, templates, processes, and tools to improve productivity and expand East Penn’s PM capabilities

Conduct post-project evaluation to identify areas for improvement and implement lessons learned

Assist the Project Management Office Director with the development of Project Managers by coaching and mentoring; motivating and inspiring; assigning and overseeing work

Actively assist with developing tools, methodologies, approaches, points of view and thought leadership

Other duties as required

What You’ll Need

Required:
PMI and/or PMP certification or other approved equivalent project management certification

Bachelor’s degree in Information Technology, Project Management, Engineering, Business, or related technical discipline

15 years of work experience with 6 years of project management experience (planning, management and delivery of successful programs and projects)

Experience managing ERP/APS implementation/conversion projects, effectively creating and executing project plans and driving results across team members

Experience with systems such as SAP, Oracle, Infor, CrescentOne or Microsoft Dynamics

Utilization of both Agile and Waterfall project management methodologies

Excellent leadership, change management, and vendor management skills

Proactive risk and issue management skills to ensure expected project outcomes / deliverables are achieved on time and within budget, scope and expected quality

Demonstrated decisiveness in resolving business problems, making decisions, and identifying priorities

Strong critical thinking and problem-solving skills with the ability to assess issues and escalate appropriately for resolution

Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective

Self-motivated and self-directed; can effectively cope with ambiguity

Is unafraid to respectfully challenge the status quo by providing new ideas and solutions

Financial acumen including budget development and management

Ability to effectively coach and mentor junior staff members

Intimate knowledge of the Project Management Institute (PMI®)’s Project Management Body of Knowledge required

Intermediate / Advanced knowledge of Microsoft® Office tools (Project, Word, PowerPoint, Excel, Visio, etc.)

Strong interpersonal skills, such as effective verbal and written communications; ability to lead team members; ability to develop relationships with internal and external stakeholders; and ability to make decisions and carry out multiple tasks as assigned, with minimal guidance from supervisory Project Managers and mentors

Professional presentation skills with experience of regularly presenting to a variety of different audiences

Strong team management skills, including facilitation, conflict resolution, and team development

Preferred:
Information Technology Infrastructure Library (ITIL) experience is a plus

Advanced degree preferred

Physical Demands

Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor.

Occasional visits to Plant environment that includes heat, cold, fumes, odors, dust, and loud conditions

#LI-AE1
Reasonable Accommodation Statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement
It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

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