What are the responsibilities and job description for the Automotive Service Advisor position at Cain and Sons Automotive?
Join a Team that Knows the Value of a True Service Leader!
About Us: Cain and Sons’ Automotive is a family-owned business built on a foundation of integrity, trust, and a commitment to top-notch service at a fair price. Our shop, located in Glen Rock, PA, has been serving our community for over 18 years. We’re passionate about what we do, and it shows in our laid-back yet professional atmosphere and the quality of service we provide to our loyal customers. As we continue to grow, we’re looking for an experienced Service Advisor to lead our team and take us to the next level!
What We're Looking For: We’re in search of an experienced Service Advisor who doesn’t just want a job but wants to be a part of something bigger. This is more than just a desk job—this is your chance to build lasting relationships with customers and play a key role in our shop’s growth. You’ll be the face of the business, so a people-first attitude is a must. The ideal candidate is someone who is dependable, compassionate, and ready to lead our team to success. If you’ve got experience and you’re looking for a role that gives you the opportunity to grow, this is the place for you.
What You’ll Do:
- Greet customers and guide them through the service process
- Schedule appointments and manage workflow efficiently
- Present repair estimates and offer advice on services
- Build lasting relationships with clients based on trust and respect
- Collaborate with our skilled technicians to ensure timely and accurate repairs
- Help lead the team towards hitting KPIs like weekly gross sales and customer satisfaction metrics
What We Offer:
- Competitive starting pay with quarterly reviews
- Performance-based bonuses—your success directly impacts your paycheck
- Flexible work schedule with no weekends or nights
- A laid-back, team-oriented environment where we treat each other like family
- Health, dental, vision insurance, and company-paid life insurance
- Paid vacation time, sick days, and 6 paid holidays
- Opportunities for professional growth and advancement, including the chance to move into a management role
What We Need From You:
- Experience as a Service Advisor
- A passion for providing excellent customer service and growing relationships
- An ability to work independently and manage day-to-day operations
- A willingness to learn and participate in both in-house and external training
- Strong communication and organizational skills
Why Cain and Sons' Automotive? At Cain and Sons’, we’re not just another auto repair shop. We are a tight-knit team where everyone’s input matters. We believe in work-life balance, offering flexibility to our employees. Plus, with our goal of expanding and growing, there’s plenty of room for career development. If you’re ready to be part of a place that values you and where your growth is just as important as the shop’s, we’d love to meet you.
Cain and Sons' Automotive - Where Great Service Starts with Great People!
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- Day shift
- No nights
Work Days:
- No weekends
Ability to Relocate:
- Glen Rock, PA 17327: Relocate before starting work (Required)
Work Location: In person
Salary : $65,000 - $75,000