What are the responsibilities and job description for the Front Desk Receptionist position at Calais Dermatology Associates?
Job Overview
We are seeking a dedicated, highly motivated and professional Front Desk Receptionist at a fast-paced Dermatology clinic. This role is essential in providing exceptional customer service and ensuring smooth operations at the front desk. The ideal candidate will possess excellent communication skills, strong time management abilities, and a friendly demeanor.
Duties
- Greet and welcome visitors in a warm and professional manner.
- Manage incoming calls using effective phone etiquette, directing them to the appropriate departments or personnel.
- Handle clerical tasks such as scheduling appointments, managing calendars, verifying insurance and collecting patient payments.
- Entering in New Patients and Patient Updates into the EMR.
- Maintain a tidy and organized front desk area to create a welcoming environment.
- Operate phone systems efficiently to manage calls and messages effectively.
- Provide outstanding customer service by addressing inquiries and resolving issues promptly.
Requirements
- Medical office and/or Healthcare experience is REQUIRED
- Computer skills are REQUIRED
- Customer Service skills are REQUIRED
- Proven experience in a front desk or receptionist role is preferred.
- Communication and interpersonal skills to interact with patients and co-workers
- Excellent phone etiquette with the ability to communicate clearly and professionally.
- Ability to work independently as well as part of a team.
- Attention to detail for accurate data entry and proofreading tasks.
- A positive attitude and commitment to providing exceptional customer service.
If you are enthusiastic about creating a positive first impression and contributing to our team's success, we encourage you to apply for this rewarding opportunity.
Job Types: Full-time, Contract
Pay: $14.00 - $20.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Medical receptionist: 2 years (Required)
- Healthcare: 2 years (Required)
Ability to Commute:
- Baton Rouge, LA 70808 (Required)
Work Location: In person
Salary : $14 - $20