What are the responsibilities and job description for the Front Desk Receptionist position at Caldwell Collision Inc.?
Auto Body Shop Front Office Admin / Receptionist (Granite Falls, NC)
Caldwell Collision Inc. is now taking applications for a Body Shop Front Office Admin / Receptionist.
Caldwell Collision Inc. is a family-owned, quality minded business, not a DRP chain shop. In our fourth year of business, Caldwell Collision Inc. is swiftly establishing itself within the area and in the industry as one to look to for quality repairs and excellent customer service. Treating people with respect, excellent customer service and quality and safe repairs for our customers to be Priority One. If you are looking to be part of a team, treated like a family member and take pride in your job, then Caldwell Collision Inc. is looking for you.
The Front Office Admin is the front line of customer service for Caldwell Collision Inc. You will be our first point of contact and will be responsible for establishing the lead for great customer service.
Your responsibilities would include the following:
- Greeting and determining customer needs with empathy and patience.
- Answering and properly directing phone calls.
- Customer data entry into our estimating system.
- Maintaining our estimate schedule.
- General Administrative duties.
- Issuing checks to delivery vendors.
- Attending morning production meetings.
- Understanding a Daily Task List of jobs to perform.
- Helping to maintain lobby cleanliness and organization.
- Help on occasion to porter customer vehicles to and from vendors.
- Other additional responsibilities as determined needed.
Expectations / Requirements:
- High School Diploma or GED equivalent.
- Have a valid driver's license and your own transportation.
- Be on time and reliable. Regular and predictable attendance is required.
- Good written and spoken communication skills.
- Good working computer knowledge.
- Ability to write simple but intelligent correspondence and emails.
- Ability to schedule company events, meals and meetings.
- Good follow through on tasks given.
- Participate in morning production meetings.
- Work file creation and maintenance.
- Have a good work ethic with pride in your work and yourself with pleasant demeanor.
- Be able to work as a team player with and around others.
- Understand the value and need to treat others with respect and dignity.
- Be able to stoop, bend, lift moderately heavy items and generally be able to do manual labor.
- Be able to follow instructions to perform a task with minimal supervision.
- Be able to apply common sense, understanding and problem-solve.
- Performing tasks with a high level of quality mindset.
- Be drug free and submit to a background check.
- Be honest and trustworthy.
Good, but not required:
- Good working knowledge of Microsoft Office Tools.
- Good bookkeeping skills.
Caldwell Collision Inc. Offers:
- 40 Hour work week. 8:00 am to 5:00 pm. Overtime is rare.
- Pay commensurate with your experience.
- Paid Time Off (10 days to use for vacation or holidays).
- Paid Supplemental Accident Insurance.
- Paid Life Insurance Policy.
- Periodic performance-based pay-raise opportunities.
- Six-month evaluations with potential job performance bonuses.
- Company sponsored events throughout the year.
- Professional and future-minded work mentality.
- Air-conditioned work environment.
- Growth and training opportunities within the company.
- A Management Team that cares about your success and future.
We are looking for someone who takes pride in their work and themselves. Interaction with customers and vendors is required, so a positive outlook and good customer skills are very important. We desire someone who is looking for a place to become a part of a team and work as a family and represent our company well. Caldwell Collision Inc. demands a mentality of quality and excellence for our customers while providing the right individual with an excellent work environment.
Check us out on carwise.com, Facebook and www.caldwellcollisioninc.
Make your next and final career move to Caldwell Collision Inc.
Apply with resume by email or in person to:
Caldwell Collision, Inc.
Granite Falls, NC 28630
(828) 313-2001
caldwell.collision.inc@gmail.com
Ask for Tim
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- Employee discount
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $14 - $18