Part-time Student Success Asssistant

Position Summary

Assist students with the registration process.
Applicants must meet the minimum qualifications and must submit a complete application packet to be considered. Acomplete application consists of the following:

• Online application
• Current résumé
• Copy of college transcripts (Transcript of college work verifying degree requirement; must include degree awarded and date confirmed. Unofficial transcripts will be accepted before the deadline, but official transcripts must be received if employed.)

Essential Duties and Responsibilities

• Assist students with the registration process. This includes assisting with MyCalhoun, general registration, filling out paperwork, and other registration processes.
• Enter data into software such as Microsoft Excel, Microsoft Access, and the Banner system.
• Answer general questions about Calhoun Community College and the enrollment process.
• Assist in managing students waiting in line for advising.
• Perform general clerical duties such as filing, answering phones, and preparing information for mailing.

Qualifications

MINIMUM EDUCATION and/or EXPERIENCE

• A minimum of a high school diploma or equivalent is required.
• Excellent customer service skills are required.

• Knowledge of generally accepted office practices and procedures.
• Skill in operating a mouse to control a computer.
• Skill in operating a computer including tablets.
• Skill in utilizing a multi-line phone system.
• Skill in operating a fax machine, copier, scanner, calculator printer, camera, scantron, and typewriter.
• Ability to follow instructions and adhere to prescribed routines.
• Ability to utilize Excel or other database software (such as Access) to enter, format, sort and analyze information and prepare reports.
• Ability to utilize Word or other word processing tools to prepare and communicate information.
• Ability to make decisions based on correspondence, data or other information.
• Ability to utilize database software for inputting and locating information.
• Ability to multi-task and prioritize issues.
• Ability to maintain confidential information.
• Ability to work and communicate with a variety of people from diverse backgrounds.
• Ability to utilize email systems to communicate information.
• Ability to work with minimal supervision/work independently.
• Ability to operate in a professional manner at all time.
• Ability to greet individuals of any background with friendliness, tact and courtesy.
• Ability to operate in high pressure situations and respond to issues in a calm manner.
• Conscientious- wanting to care about how work is done and wanting to do a good job.
• Initiative- responding to downtime by taking responsibility to do other work.
• A focus on details.
• A focus on being friendly and patient in responding to customer needs.
• Willingness and desire to learn new things and apply that learning.
• Willingness to maintain flexibility in order to meet customer needs.
• A positive attitude regardless of circumstances at hand.
• Confidence in decision making and communication skills.

Application Procedures/Additional Information

ADDITIONAL INFORMATION:
Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. Complete application files must be received no later than the application deadline. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. Applicants must travel at their own expense. Finalist will be required to provide official transcripts that are mailed directly to the Office of Human Resources at Calhoun Community College from the institution(s) granting the credits.

BACKGROUND CHECK STATEMENT:
In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form. Employment will be contingent upon the receipt of a clearance notification from the criminal background check.

Calhoun Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including all post secondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Calhoun Community College will make reasonable accommodations for qualified disabled applicants or employees. The college reserves the right to withdraw this job announcement at any time prior to the awarding. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process. Calhoun Community College participates in the E-Verify system to verify employment eligibility for all newly-hired employees.

Calhoun Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of Calhoun Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC’s website (www.sacscoc.org). Specific questions regarding Calhoun's educational programs, admissions, and other matters related specifically to the College should be forwarded directly to the college.
APPLICATIONS MAY BE FILED ONLINE AT:
http://www.calhoun.edu

P.O. Box 2216
Decatur, AL 35609
256-306-2590
256-306-2591
jobs@calhoun.edu

Part-Time position not eligible for benefits.