What are the responsibilities and job description for the Collision Center Operations Director position at Caliber Collision?
Key Responsibilities
- Risk Management: Identify and mitigate potential risks within the center, ensuring a safe working environment for all teammates.
- Team Development: Recruit, train, and develop high-performing teams that meet or exceed production targets.
- Client Metrics: Monitor and analyze key performance indicators to drive business growth and improve customer satisfaction.
In addition, Collision General Managers will be responsible for monitoring current financial performance metrics and reviewing previous month's financial metrics to identify opportunities and trends.
