Demo

Customer Service Representative

Caliber Collision
Caliber Collision Salary
White Plains, MD Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/27/2025

Service Center

White Plains

JOB SUMMARY

Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car / Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.

OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO :

  • 15-$18 / hr.

BENEFITS OF JOINING CALIBER

  • Benefits from day one : Immediately eligible for medical, dental and vision
  • Industry Comparable Pay - Paid weekly and eligible for overtime
  • Paid Vacation & Holidays - Begin accruing day 1
  • Career growth opportunities - We promote from within!
  • A career for life - You'll gain hands-on experience within a production shop
  • REQUIREMENTS

  • 1 years of experience within a customer facing environment
  • ABILITIES / SKILLS / KNOWLEDGE

  • Effective verbal and written communication skills
  • Ability to navigate multiple software systems, i.e., Microsoft Office Suite
  • Work through competing priorities and adapt easily to a fast-paced environment
  • Ability to provide personable, friendly customer service to internal and external customers
  • Ability to work in a collaborative environment
  • Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision , one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber's more than 30,000 teammates are committed to getting customers back on the road safely - and back to the rhythm of their lives - every day.

    By joining Caliber , you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

    Caliber is an Equal Opportunity Employer

    Salary : $15 - $18

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Customer Service Representative?

    Sign up to receive alerts about other jobs on the Customer Service Representative career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $52,318 - $65,657
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091

    Sign up to receive alerts about other jobs with skills like those required for the Customer Service Representative.

    Click the checkbox next to the jobs that you are interested in.

    • Service Desk Management Skill

      • Income Estimation: $49,725 - $65,116
      • Income Estimation: $41,527 - $53,091
    • Service Level Management Skill

      • Income Estimation: $44,992 - $57,697
      • Income Estimation: $41,527 - $53,091
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Caliber Collision

    Caliber Collision
    Hired Organization Address Minneapolis, MN Full Time
    Service Center South Minneapolis JOB SUMMARY CALIBER is currently offering a $2,500.00 SIGN ON BONUS! Caliber Collision ...
    Caliber Collision
    Hired Organization Address Lakewood, CO Full Time
    Service Center Lakewood CO Job Summary Caliber Collision has an immediate job opening for a Collision General Manager to...
    Caliber Collision
    Hired Organization Address Salisbury, MD Full Time
    Service Center Salisbury South JOB SUMMARY Caliber Collision has an immediate job opening for an Auto Detailer to thorou...
    Caliber Collision
    Hired Organization Address Fort Wayne, IN Full Time
    Service Center Fort Wayne - N Coliseum JOB SUMMARY Caliber Collision has an immediate job opening for an Office Administ...

    Not the job you're looking for? Here are some other Customer Service Representative jobs in the White Plains, MD area that may be a better fit.

    Remote Customer Service Representative/Dispatcher

    Service Specialties, Inc., Chantilly, VA

    Remote Customer Service Representative/Dispatcher

    Service Specialties, Inc., Centreville, VA

    AI Assistant is available now!

    Feel free to start your new journey!