What are the responsibilities and job description for the Regional Vice President, Field Operations position at Caliber Holdings LLC?
Please note that applicants have to reside or relocate to the Alabama/S. Mississippi Region.
JOB SUMMARY
Caliber Collision has an immediate job opening for a Regional Vice President, Operations (RVP) to direct and lead Regional and/or Center operations (production and administrative) of the assigned Region(s) by establishing and maintaining company goals and standards for performance, growth and customer service through activities and services to support and measure the success of individual centers and the overall region. The Regional Vice President will also Provide direction and leadership to ensure all Caliber locations to include acquired, Brownfields and Greenfields are fully operational and integrated to the Caliber culture, Identify, analyze & correct negative business trends using tools such as monthly Scorecard reviews and S.M.A.R.T. action plans for General Managers to address systemic and tactical issues and resolve center customer & client opportunities in a timely manner.
Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nations largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life, Calibers more than 30,000 teammates are committed to getting customers back on the road safely and back to the rhythm of their lives every day.
By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.
BENEFITS OF JOINING THE CALIBER FAMILY
Benefits from day one When you join Caliber, youll become immediately eligible for medical, dental and vision
Industry Comparable Pay Paid weekly
Paid Vacation & Holidays Begin accruing day 1
Career growth opportunities We promote from within!
Paid Skilled Trainings and Certifications I-CAR and ASE
KEY RESPONSIBILITIES:
Provide direction and leadership to ensure all Caliber locations to include acquired, Brownfields and Greenfields are fully operational and integrated into the Caliber culture.
Provide clear expectations and necessary tools, training & information for each Center Manager
Ensure all steps in the Owners Manual are understood, implemented, and consistently applied
Establish specific performance metrics and hold CMs accountable through feedback & timely reviews
Recognize and reward good performance through timely and specific feedback; encourage teammate professional growth & career development
Identify, analyze & correct negative business trends using tools such as monthly Scorecard reviews and S.M.A.R.T. action plans for CMs to address systemic and tactical issues
Resolve center customer & client opportunities in a timely manner
Mitigate risk; recognize and proactively manage potential issues: Teammate, Safety, Client, Facility, etc.
Develop on the ground relationships with potential acquisition and brownfield targets in support of the Chief Development Officer, including
Source, grow and maintain regional client & dealership relationships; capitalize on market opportunities
Performs other duties as assigned
REQUIREMENTS:
10 Years of technical experience in collision repair or estimating
Previous leadership experience required
Must have a valid drivers license and be eligible for coverage under our company insurance policy
Ability to travel throughout the market as needed
ABILITIES/SKILLS/KNOWLEDGE
Advanced understanding of Collision Estimatics
Must have prior experience with CCC1
Ability to report on financials a must.
Advance understanding and knowledge of the repair process/procedures
Be able to understand instructions written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment
Ability to provide personable, friendly customer service to internal and external customers
Ability to do consistent physical activity reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
Caliber is an Equal Opportunity Employer
JOB SUMMARY
Caliber Collision has an immediate job opening for a Regional Vice President, Operations (RVP) to direct and lead Regional and/or Center operations (production and administrative) of the assigned Region(s) by establishing and maintaining company goals and standards for performance, growth and customer service through activities and services to support and measure the success of individual centers and the overall region. The Regional Vice President will also Provide direction and leadership to ensure all Caliber locations to include acquired, Brownfields and Greenfields are fully operational and integrated to the Caliber culture, Identify, analyze & correct negative business trends using tools such as monthly Scorecard reviews and S.M.A.R.T. action plans for General Managers to address systemic and tactical issues and resolve center customer & client opportunities in a timely manner.
Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nations largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life, Calibers more than 30,000 teammates are committed to getting customers back on the road safely and back to the rhythm of their lives every day.
By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.
BENEFITS OF JOINING THE CALIBER FAMILY
Benefits from day one When you join Caliber, youll become immediately eligible for medical, dental and vision
Industry Comparable Pay Paid weekly
Paid Vacation & Holidays Begin accruing day 1
Career growth opportunities We promote from within!
Paid Skilled Trainings and Certifications I-CAR and ASE
KEY RESPONSIBILITIES:
Provide direction and leadership to ensure all Caliber locations to include acquired, Brownfields and Greenfields are fully operational and integrated into the Caliber culture.
Provide clear expectations and necessary tools, training & information for each Center Manager
Ensure all steps in the Owners Manual are understood, implemented, and consistently applied
Establish specific performance metrics and hold CMs accountable through feedback & timely reviews
Recognize and reward good performance through timely and specific feedback; encourage teammate professional growth & career development
Identify, analyze & correct negative business trends using tools such as monthly Scorecard reviews and S.M.A.R.T. action plans for CMs to address systemic and tactical issues
Resolve center customer & client opportunities in a timely manner
Mitigate risk; recognize and proactively manage potential issues: Teammate, Safety, Client, Facility, etc.
Develop on the ground relationships with potential acquisition and brownfield targets in support of the Chief Development Officer, including
Source, grow and maintain regional client & dealership relationships; capitalize on market opportunities
Performs other duties as assigned
REQUIREMENTS:
10 Years of technical experience in collision repair or estimating
Previous leadership experience required
Must have a valid drivers license and be eligible for coverage under our company insurance policy
Ability to travel throughout the market as needed
ABILITIES/SKILLS/KNOWLEDGE
Advanced understanding of Collision Estimatics
Must have prior experience with CCC1
Ability to report on financials a must.
Advance understanding and knowledge of the repair process/procedures
Be able to understand instructions written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment
Ability to provide personable, friendly customer service to internal and external customers
Ability to do consistent physical activity reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
Caliber is an Equal Opportunity Employer
