What are the responsibilities and job description for the IS Support Technician position at CALIFORNIA AERONAUTICAL UNIVERSITY?
We’re looking for a hands-on IT Support Technician to join our team! This role is mostly focused on hardware support, including troubleshooting, repairing, and maintaining computers, peripherals, and A/V equipment. The ideal candidate enjoys working with technology, solving technical issues, and supporting end users in a fast-paced educational environment.
What You’ll Do
Diagnose, repair, and maintain desktop computers, laptops, printers, and peripherals
Troubleshoot and resolve hardware, network, and software issues for faculty and staff
Install, configure, and upgrade hardware components and operating systems
Set up and support audio/visual (A/V) equipment for classrooms, events, and presentations
Assist with Microsoft 365 administration (Entra ID and Intune for user and device management)
Deploy and manage Intune policies for device compliance and security
Maintain IT asset inventory, ensuring hardware is properly documented and accounted for
Assist with system imaging, deployments, and hardware rollouts
Support IT infrastructure projects, including network equipment setup and maintenance
Ensure cybersecurity best practices are followed
Occasional travel to other CAU campus locations may be required for IT support
What We’re Looking For
1 years of professional IT support experience, with a strong focus on hardware troubleshooting and repair
Experience diagnosing and repairing computers, printers, and A/V equipment
Proficiency with Windows operating systems and basic networking concepts
Strong customer service and communication skills
Ability to work independently and prioritize tasks in a fast-paced environment
Hands-on experience with projectors, sound systems, and conference room technology is a plus
Experience with Microsoft 365 Entra ID (Azure AD) and Intune is a big plus
Certifications such as CompTIA A , Network , CNE, CCNA, or Microsoft 365 Certified: Modern Desktop Administrator are a plus but not required
Why Work at CAU in Bakersfield?
Work in a hands-on role with a strong emphasis on hardware support
Be part of a growing university with a strong aviation focus
Join a tight-knit IT team that values innovation and collaboration
Keep a pulse on the job market with advanced job matching technology.
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