Network and Communications Technician

Qualifications :

Education : Bachelor's Degree from an accredited college or university in a computer-related field preferred, or an equivalent combination of education and experience.

Experience :

Four or more recent years of hands-on experience in data network design and management utilizing Cisco routers / switches, TCP / IP, VLANs, VPNs, and implementation in a multi-site environment.

• Demonstrated experience in the implementation, configuration, and administration of firewalls, wireless networks, and broadband services.
• Experience with Cisco Unified Wireless, including configuration of wireless LAN controllers, is desirable.
• Demonstrated PC proficiency.
• Strong project management skills.
• Working technical knowledge of current telecommunications practices, protocols, and principles.
• Experience with current and legacy voice, data, and video technologies, including data / voice / video communications, video conferencing, audio conferencing, wireless networking, cell phones, VoIP, and telephone switch operations is desirable.
• Experience with radio communications preferred.

Skills :

Strong interpersonal, oral, and written communication skills.

Credentials / Licenses / Certifications

Essential Functions :

Evaluation of this position is based primarily on the performance of the following essential functions, which include, but are not limited to :

Network and Telecommunications System Administration :

Install, configure, and maintain the Park District's data and voice networking systems, including data / voice / video / cellular services.

Documentation and Problem Resolution :

Create and maintain documentation for network configurations, processes, and service records.

Backup and Disaster Recovery :

Perform routine backups and archival of system configurations to assist with disaster recovery efforts.

Interconnections and Collaboration :

Establish and manage interconnections between other networks / entities (e.g., for Rangers).

Technology Research and Vendor Evaluation :

Research the latest technologies and evaluate vendor proposals and solutions.

User Training and Vendor Consultation :

Train users and associates on networking, phones (including cellular / smartphones), voicemail, and video conferencing.

On-Call Technical Support :

Provide on-call technical support, including weekends and evenings.